Tag: Zinnia

In the rapidly evolving world of insurance and InsurTech, the term "big data" is gaining significant traction. With implications for risk assessments, policy pricing and customer interactions, insurance industry professionals explore how it is driving innovation.

The customer experience within the insurance industry is under the spotlight, Zinnia has outlined some key way insurers can improve the customer experience.

Zinnia, a life and annuity insurance technology and digital services company, is acquiring digital insurance marketplace Policygenius.

According to Zinnia, the major trends set to shape life insurance in the coming year are all driven by the customer experience. 

A challenging economy, inflationary pressures and rising claims and premiums means 2023 will not be an easy ride. Yet, the insurance industry is ready to yield its new-found resilience to take the year in its stride.

As 2022 draws to a close, FinTech Global spoke to industry executives to find out what trends stuck around from last year, what new patterns emerged and what the defining characteristics of the year were for the industry.

Insurance, particularly life insurance, is often considered a “grudge” payment. Most consumers won’t have a relationship with their insurer beyond the initial transaction, and the customer experience suffers as a result. This is what Zinnia is on a mission to change with its Engagement& Loyalty platform.

SE2, an Eldridge business and life and annuity InsurTech, life.io, Breathe Life and Convergent, have evolved into Zinnia to power open insurance.