ACCC Insurance Company (ACCC) has picked One Inc, a digital payments platform provider for insurance companies, to upgrade its outbound payment capabilities.
The agreement will see One Inc deploy its ClaimsPay’s digital payments platform to incorporate digital claims payment capabilities, enhance customer engagement and accelerate pay-outs. Its tools will also help ACCC to collate decision-making data in real-time.
One provides insurance companies with a digital payment platform, combining multi-chanel digital communications with electronic payment processing and disbursement.
ACCC Insurance director of business applications Peter Datz said, “ACCC identified a need to modernize, simplify and accelerate its capabilities related to claims payments and to provide payees with more options, including digital and near real-time capabilities that are impossible with traditional paper checks.
“Selecting One Inc as our digital payments and disbursement platform will address these shorter-term priorities, and their familiarity with and focus on the unique needs of the non-standard insurance industry will make this a valuable partnership going forward. One Inc’s seamless and flexible integration into our current systems will also streamline several time-consuming processes, freeing up our adjusters to focus on the complex issues that require more in-depth, human attention.”
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