Novidea will supply its technology to MATRIX Greece to help the insurance firm offer it end-to-end digital support.
The deal will see Novidea’s cloud-based solution help Matrix digitise its property and casualty, credit and surety, cyber insurance, employee benefits, marine and aviation, specialty lines, and financial lines.
MATIX stated it examined a number of technology solution providers but chose Novidea due to its being a “very effective, easily adaptable tool for enhanced client service, sales, and operations,” MATRIX Group head IT Konstanstinos Ntzounis stated.
He added, “The COVID-19 pandemic has demonstrated the absolute need for an agile, lean, and fast platform provider, which the MATRIX IT team has found in Novidea. We have joined forces to work on a difficult transformational task and I wish to express to both teams my warmest thank you for their involvement and commitment.”
The Novidea broker management platform will enable MATRIX to fully manage clients’ insurance lifecycle, replace legacy systems, improve data-driven business decisions and enhance customer experiences.
Novidea’s platform uses the Salesforce Cloud and AI technology to offer digital transformation through automated broking, data analytics and client engagement tools.
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