Agentech, a leader in AI-driven insurance claims automation, has announced a strategic partnership with Odie to enhance the efficiency and accuracy of claims processing within the pet insurance sector.
The partnership focuses on integrating Agentech’s suite of several hundred digital AI agents into Odie’s claims workflows.
This technology is designed to streamline processes, boost accuracy, and elevate customer satisfaction during claims management, creating a seamless and efficient experience for Odie’s members.
Agentech specialises in developing AI-driven solutions that automate claims tasks. Its digital agents handle critical operations like data extraction, health profiling, and reviewing medical records, reducing human workload while improving precision and speed.
Odie Pet Insurance is renowned for its customer-first approach, offering flexible pet insurance solutions to individuals and businesses.
By adopting cutting-edge technology, Odie has positioned itself as an innovator in the pet insurance industry, delivering personalised care to pet owners.
The integration of Agentech’s AI agents enables Odie to adjudicate claims more efficiently and accurately.
By automating labour-intensive steps in the claims process, the technology allows Odie’s team to dedicate more time to compassionate customer service, ensuring peace of mind for policyholders during critical moments.
This partnership reflects Agentech’s broader mission to bring intelligent automation to insurance providers.
By reducing manual workloads, insurers can lower operational costs and improve customer satisfaction. Agentech continues to expand its footprint in the InsurTech space, catering to growing demand for scalable, efficient AI solutions.
“At Agentech, our mission is to empower insurers with intuitive AI technology that supports claims desk operations and elevates the customer experience,” said Robin Roberson, president and co-founder of Agentech. “We are excited to partner with Odie, an insurer that shares our passion for innovation to deliver faster, more accurate claims resolutions that ultimately improve lives—both human and furry.”
“Odie has always been focused on flexibility and innovation, and we pride ourselves on providing the highest level of customer care to our members,” said Miles Thorson, CEO and co-founder at Odie. “Partnering with Agentech is a big step in all these key areas. As pet parents ourselves, we know how important it is to have peace of mind when filing a claim. With Agentech’s AI-powered technology, we’re able to process claims faster, more accurately, and with less hassle—so, our team can continue to focus on providing the personal attention our insureds and their pets deserve.”
“We’re seeing a growing demand for intelligent automation across the insurance industry, and we’re excited to be able to support innovative companies, like Odie, in their journey toward more efficient operations,” said Alex Pezold, CEO and co-founder of Agentech. “This partnership is a great example of how AI can transform not just the claims process, but the entire customer experience.”
Copyright © 2024 InsurTech Analyst
