Expert.ai, a leading provider of artificial intelligence (AI) enterprise solutions, has introduced its latest innovation, the EidenAI Suite to enhance claims management, improve policy personalisation, and strengthen fraud prevention.
As the insurance industry increasingly adopts AI-driven solutions, Expert.ai aims to bridge the gap between technological advancements and business needs by offering a streamlined, high-return-on-investment (ROI) product with a low total cost of ownership (TCO), according to InsurTech Insights.
Expert.ai specialises in AI-driven enterprise solutions, enabling businesses to leverage advanced natural language understanding and hybrid AI models.
The company focuses on transforming unstructured data into actionable insights, helping industries such as insurance, finance, and healthcare improve decision-making and operational efficiency.
The newly launched EidenAI Suite integrates AI capabilities to optimise claims automation, enhance underwriting processes, and mitigate fraud risks.
The solution is built with a modular architecture that allows insurers to either deploy it as a comprehensive end-to-end system or integrate specific components into existing legacy systems.
By adopting a hybrid AI approach, the suite combines Generative AI, Agentic AI, and symbolic AI with knowledge graph techniques to improve automation and decision-making.
One of the standout features of EidenAI Suite is its ability to manage multiple language models (LLMs), ensuring AI-driven processes remain intuitive and aligned with business goals.
By incorporating augmented data extraction and advanced automation, the solution empowers insurers to streamline complex tasks, enhance transparency, and improve operational outcomes.
The name EidenAI is derived from the ancient Greek word “eidénai,” meaning “to know, to understand.”
This philosophy underpins Expert.ai’s vision of making AI an accessible and valuable tool for businesses, equipping insurers with the technology to navigate digital transformation with confidence.
“We have concentrated the best of AI and industry expertise into our EidenAI Suite,” Expert.ai Global VP of Marketing and Business Development Daniele Cordioli said. “Our goal is to reshape AI adoption in the InsurTech ecosystem—rather than requiring people to adapt to AI, we ensure AI adapts to people. With our hybrid AI approach, we empower insurers to address an ever-expanding range of use cases efficiently and intuitively.”
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