Consumer Platforms

Multinational insurer Prudential has launched an AI-powered assistant designed to help financial professionals access underwriting information, product details and business forms more quickly across its life insurance operations.

Prudential unveils AI assistant for financial professionals

Multinational insurer Prudential has launched an AI-powered assistant designed to help financial professionals access underwriting information, product details and business forms more quickly across...
Zurich Insurance has deployed Cytora’s AI-powered risk digitisation platform across five countries in just 90 days, cutting manual underwriting triage time by 80% as part of a wider global rollout.

MACM taps OneShield for core system overhaul

The Medical Assurance Company of Mississippi (MACM) has selected OneShield as its new full-suite core insurance platform as the medical malpractice insurer moves away...
ManageMy, an InsurTech platform focused on customer and agent engagement for insurers, has launched a new integration with Snowflake aimed at giving carriers direct access to operational data across policy, billing, claims and distribution systems.

ManageMy brings insurance data access to Snowflake

ManageMy, an InsurTech platform focused on customer and agent engagement for insurers, has launched a new integration with Snowflake aimed at giving carriers direct...
Insurance pricing modernisation is often framed as a technology problem, but in reality, it is increasingly a leadership and operating model challenge. The organisations that succeed are not necessarily those that invest the most in systems, but those that are able to rethink how pricing is structured, prioritised and embedded across the business.

Why insurers are rethinking how pricing is structured

Insurance pricing modernisation is often framed as a technology problem, but in reality, it is increasingly a leadership and operating model challenge. The organisations...
Aon, the global professional services and insurance brokerage firm, has expanded its Claims Copilot platform across North America, Asia Pacific and several countries in the EMEA region as part of a wider push to strengthen data-led claims management capabilities.

Insurance giant Aon rolls out Claims Copilot globally

Aon, the global professional services and insurance brokerage firm, has expanded its Claims Copilot platform across North America, Asia Pacific and several countries in...
insured.io, an InsurTech company specialising in omnichannel customer experience technology for insurers, has launched a new AI-powered virtual claims agent designed to automate the First Notice of Loss (FNOL) process across voice and chat channels.

insured.io rolls out omnichannel Claims AI solution

insured.io, an InsurTech company specialising in omnichannel customer experience technology for insurers, has launched a new AI-powered virtual claims agent designed to automate the...
Insurance DataLab has enhanced its Security Committee-in-a-Box tool by embedding its Insurer Performance Index, helping brokers make more evidence-based insurer placement decisions under increasing regulatory scrutiny.

Brokers gain insurer insights with Insurance DataLab update

Insurance DataLab has enhanced its Security Committee-in-a-Box tool by embedding its Insurer Performance Index, helping brokers make more evidence-based insurer placement decisions under increasing...
Aviva, a leading UK insurer, has announced a significant investment in its Regional Specialty team, including 15 new hires across the UK and enhancements to its digital platform.

Aviva expands Regional Specialty team and digital platform

Aviva, a leading UK insurer, has announced a significant investment in its Regional Specialty team, including 15 new hires across the UK and enhancements...
The global insurance industry is moving quickly into an AI-driven future. Pricing, underwriting, and customer engagement are being reshaped at pace, with many insurers shifting from experimentation to real-world deployment. But beneath this global momentum, the UK market tells a more measured story.

How the rise of AI is impacting UK insurance pricing

The global insurance industry is moving quickly into an AI-driven future. Pricing, underwriting, and customer engagement are being reshaped at pace, with many insurers...
Across EMEA, insurers are investing heavily in insurance pricing and AI. Companies are looking to implement faster decisions, more precise pricing, and the ability to compete in a market defined by volatility and regulation. On the surface, progress looks real. New models are built. Data science teams expand. AI pilots are launched. Platforms are upgraded. Yet when it comes to production, very little changes.

Why insurers are falling behind on pricing platform transformation

Across EMEA, insurers are investing heavily in insurance pricing and AI. Companies are looking to implement faster decisions, more precise pricing, and the ability...
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News Stories

TCS secures multiyear managed services deal

Tata Consultancy Services (TCS), a global IT services and consulting firm, has entered into a multiyear transformation and managed services agreement with Canada Life,...

Zinnia unveils API-first tools for insurance distribution

Zinnia, an Eldridge Industries-backed life and annuity InsurTech platform, has launched headless annuity order entry capabilities, allowing carriers, banks, broker-dealers, and independent marketing organisations...

Honeycomb Insurance raises $40m in new funding round

Honeycomb Insurance, a Chicago-based digital insurer specialising in apartment buildings and condo associations, has closed a $40m funding round, bringing its total capital raised...
Building a strong pricing model remains a core responsibility for actuarial teams, but creating an accurate model is only the beginning. Before pricing changes can generate measurable business value, they must navigate data pipelines, product requirements, governance reviews, IT systems and deployment workflows. Increasingly, that journey involves far more than actuaries alone.

Why insurers risk delays when pricing teams work in silos

Building a strong pricing model remains a core responsibility for actuarial teams, but creating an accurate model is only the beginning. Before pricing changes...
Auto lenders are being forced to rethink long-standing pricing strategies as affordability concerns, rising portfolio risks and intensifying competition reshape the lending landscape, according to Earnix.

Why traditional auto lending pricing is reaching its limits

Auto lenders are being forced to rethink long-standing pricing strategies as affordability concerns, rising portfolio risks and intensifying competition reshape the lending landscape, according...
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