Prudential unveils AI assistant for financial professionals

Multinational insurer Prudential has launched an AI-powered assistant designed to help financial professionals access underwriting information, product details and business forms more quickly across its life insurance operations.

Prudential unveils AI assistant for financial professionals

May 20, 2026

Multinational insurer Prudential has launched an AI-powered assistant designed to help financial professionals access underwriting information, product details and business forms more quickly across...

Zurich Insurance has deployed Cytora’s AI-powered risk digitisation platform across five countries in just 90 days, cutting manual underwriting triage time by 80% as part of a wider global rollout.

MACM taps OneShield for core system overhaul

May 18, 2026

The Medical Assurance Company of Mississippi (MACM) has selected OneShield as its new full-suite core insurance platform as the medical malpractice insurer moves away...

ManageMy, an InsurTech platform focused on customer and agent engagement for insurers, has launched a new integration with Snowflake aimed at giving carriers direct access to operational data across policy, billing, claims and distribution systems.

ManageMy brings insurance data access to Snowflake

May 18, 2026

ManageMy, an InsurTech platform focused on customer and agent engagement for insurers, has launched a new integration with Snowflake aimed at giving carriers direct...

Insurance pricing modernisation is often framed as a technology problem, but in reality, it is increasingly a leadership and operating model challenge. The organisations that succeed are not necessarily those that invest the most in systems, but those that are able to rethink how pricing is structured, prioritised and embedded across the business.

Why insurers are rethinking how pricing is structured

May 14, 2026

Insurance pricing modernisation is often framed as a technology problem, but in reality, it is increasingly a leadership and operating model challenge. The organisations...

Aon, the global professional services and insurance brokerage firm, has expanded its Claims Copilot platform across North America, Asia Pacific and several countries in the EMEA region as part of a wider push to strengthen data-led claims management capabilities.

Insurance giant Aon rolls out Claims Copilot globally

May 14, 2026

Aon, the global professional services and insurance brokerage firm, has expanded its Claims Copilot platform across North America, Asia Pacific and several countries in...

insured.io, an InsurTech company specialising in omnichannel customer experience technology for insurers, has launched a new AI-powered virtual claims agent designed to automate the First Notice of Loss (FNOL) process across voice and chat channels.

insured.io rolls out omnichannel Claims AI solution

May 14, 2026

insured.io, an InsurTech company specialising in omnichannel customer experience technology for insurers, has launched a new AI-powered virtual claims agent designed to automate the...

Insurance DataLab has enhanced its Security Committee-in-a-Box tool by embedding its Insurer Performance Index, helping brokers make more evidence-based insurer placement decisions under increasing regulatory scrutiny.

Brokers gain insurer insights with Insurance DataLab update

May 13, 2026

Insurance DataLab has enhanced its Security Committee-in-a-Box tool by embedding its Insurer Performance Index, helping brokers make more evidence-based insurer placement decisions under increasing...

Aviva, a leading UK insurer, has announced a significant investment in its Regional Specialty team, including 15 new hires across the UK and enhancements to its digital platform.

Aviva expands Regional Specialty team and digital platform

May 12, 2026

Aviva, a leading UK insurer, has announced a significant investment in its Regional Specialty team, including 15 new hires across the UK and enhancements...

The global insurance industry is moving quickly into an AI-driven future. Pricing, underwriting, and customer engagement are being reshaped at pace, with many insurers shifting from experimentation to real-world deployment. But beneath this global momentum, the UK market tells a more measured story.

How the rise of AI is impacting UK insurance pricing

May 5, 2026

The global insurance industry is moving quickly into an AI-driven future. Pricing, underwriting, and customer engagement are being reshaped at pace, with many insurers...

Across EMEA, insurers are investing heavily in insurance pricing and AI. Companies are looking to implement faster decisions, more precise pricing, and the ability to compete in a market defined by volatility and regulation. On the surface, progress looks real. New models are built. Data science teams expand. AI pilots are launched. Platforms are upgraded. Yet when it comes to production, very little changes.

Why insurers are falling behind on pricing platform transformation

April 30, 2026

Across EMEA, insurers are investing heavily in insurance pricing and AI. Companies are looking to implement faster decisions, more precise pricing, and the ability...