Consumer Platforms

Insurity has introduced a new product, powered by OIP Robotics, designed to enhance the accuracy and efficiency of data extraction for insurers and MGAs.

Insurity unveils AI-powered platform to boost data accuracy and efficiency for insurers and MGAs

Insurity has introduced a new product, powered by OIP Robotics, designed to enhance the accuracy and efficiency of data extraction for insurers and MGAs.
Earnix, the global leader in intelligent SaaS solutions for financial services, has launched an advanced AI platform that is set to combine pricing analytics with automated credit risk decisioning.

Earnix unveils new platform to combine pricing optimisation and credit risk decisioning

Earnix, the global leader in intelligent SaaS solutions for financial services, has launched an advanced AI platform that is set to combine pricing analytics with automated credit risk decisioning.
The short-term disability (STD) claims process presents significant challenges for both carriers and benefits administrators. These inefficiencies primarily stem from reliance on outdated, manual processes like live calls, physical forms, and antiquated methods for capturing necessary documentation. Such approaches are not only resource-intensive but also create frustrating experiences for employees and employers alike. With client satisfaction and retention becoming ever more crucial, carriers are increasingly turning to new technologies to resolve these bottlenecks, as customer experience specialists Ushur explain.

How AI is streamlining short-term disability management and reducing costs

The short-term disability (STD) claims process presents significant challenges for both carriers and benefits administrators. These inefficiencies primarily stem from reliance on outdated, manual...
Insuritas, a prominent embedded insurance provider for financial institutions, has partnered with Recoop Disaster Insurance, a company that offers multi-peril disaster insurance coverage.

Insuritas partners with Recoop to enhance financial institutions’ disaster insurance offerings

Insuritas, a prominent embedded insurance provider for financial institutions, has partnered with Recoop Disaster Insurance, a company that offers multi-peril disaster insurance coverage.
Ushur, a leader in AI-powered Customer Experience Automation (CXA), has announced the launch of its new end-to-end solution designed specifically for insurance carriers offering group and worksite benefits.

Ushur enhances customer experience with new end-to-end solution for insurance carriers

Ushur, a leader in AI-powered Customer Experience Automation (CXA), has announced the launch of its new end-to-end solution designed specifically for insurance carriers offering group and worksite benefits.
Sompo, a prominent global provider of commercial and consumer property and casualty (re)insurance, has launched a new national marine insurance proposition tailored for the United Kingdom.

Sompo launches national marine insurance product for the UK market

Sompo, a prominent global provider of commercial and consumer property and casualty (re)insurance, has launched a new national marine insurance proposition tailored for the United Kingdom.
Howden, a leading international insurance broker and risk management group, has launched an innovative platform aimed at helping clients better evaluate and manage climate risks.

Howden unveils new resilience platform for climate risk analysis

Howden, a leading international insurance broker and risk management group, has launched an innovative platform aimed at helping clients better evaluate and manage climate risks.
CLARA Analytics, a leading provider of artificial intelligence (AI) technology for insurance claims optimisation, has been selected by Risk Administration Services, Inc. (RAS) to enhance its claims process.

RAS adopts CLARA Analytics’ AI solutions for advanced claims optimisation

CLARA Analytics, a leading provider of artificial intelligence (AI) technology for insurance claims optimisation, has been selected by Risk Administration Services, Inc. (RAS) to enhance its claims process.
In the fast-paced world of retail, securing customer loyalty requires more than just making sales—it’s about creating engaging, personalised experiences that keep shoppers coming back. With e-commerce giants and social media-driven brands constantly setting higher expectations, retailers must stay ahead by addressing customers' deeper wants and needs. From personalised shopping to advanced AI, the following strategies will help retailers retain customers and build long-term relationships.

10 key customer engagement strategies for retailers

In the fast-paced world of retail, securing customer loyalty requires more than just making sales—it’s about creating engaging, personalised experiences that keep shoppers coming back. With e-commerce giants and social media-driven brands constantly setting higher expectations, retailers must stay ahead by addressing customers' deeper wants and needs. From personalised shopping to advanced AI, the following strategies will help retailers retain customers and build long-term relationships.
Lloyd’s, the world’s leading marketplace for insurance and reinsurance, has announced that Sir Charles Roxburgh KCB will be its next Chair.

Lloyd’s announces Sir Charles Roxburgh as new Chair

Lloyd’s, the world’s leading marketplace for insurance and reinsurance, has announced that Sir Charles Roxburgh KCB will be its next Chair. This appointment is subject...

News Stories

Coalition, the world’s first Active Insurance provider focused on mitigating digital risks, has announced the appointment of Tine Simonsen as its new head of insurance for continental Europe.

Coalition appoints Tine Simonsen as head of insurance for continental Europe

Coalition, the world’s first Active Insurance provider focused on mitigating digital risks, has announced the appointment of Tine Simonsen as its new head of insurance for continental Europe.
Whatfix, a global leader in digital adoption platforms (DAPs), has secured $125m in its Series E funding round, as it looks to expand its product suite. 

Whatfix lands $125m Series E investment led by Warburg Pincus

Whatfix, a global leader in digital adoption platforms (DAPs), has secured $125m in its Series E funding round, as it looks to expand its product suite. 
Cytora, a leading digital risk processing platform, has formed a strategic partnership with PriceHubble to enhance the risk assessment capabilities of insurers.

Cytora and PriceHubble partner to enhance property risk evaluation for insurers

Cytora, a leading digital risk processing platform, has formed a strategic partnership with PriceHubble to enhance the risk assessment capabilities of insurers.
Hippo, a home insurance group focused on proactive home protection, has announced the expansion of its New Homes Program to home builders in California, Florida, and Texas.

Hippo expands homebuilder access to New Homes Program in key states

Hippo, a home insurance group focused on proactive home protection, has announced the expansion of its New Homes Program to home builders in California, Florida, and Texas.
TreviPay, a leading B2B payments and invoicing network, has announced a strategic partnership with Allianz Trade, a global leader in trade credit insurance.

Allianz Trade integrates trade credit insurance into TreviPay’s invoicing solutions

TreviPay, a leading B2B payments and invoicing network, has announced a strategic partnership with Allianz Trade, a global leader in trade credit insurance.

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