Aon, a leading global professional services firm, has unveiled Aon Broker Copilot, an AI-powered, patent-pending platform designed to revolutionise the commercial insurance placement process.
The move responds to the growing demand for smarter, faster, and more accurate decision-making tools in a volatile and complex risk landscape.
As risks intensify and clients demand real-time insights, the platform aims to enhance broker effectiveness and market intelligence.
Headquartered in Dublin, Aon provides a broad range of risk, retirement and health solutions. The firm is known for its extensive global network, deep analytics capabilities, and its leadership in commercial insurance broking.
TheCopilot is engineered to streamline workflows, enhance placement strategies, and improve outcomes by capturing and standardising data from all insurance submissions—whether quoted, bound, or declined.
By doing so, it creates a comprehensive, real-time view of how the market prices risk, shifting the process from reactive to predictive broking.
The platform integrates with Aon’s Risk Analyzer suite and leverages one of the industry’s largest repositories of structured risk trading data. It enables brokers to generate high-quality submissions, access real-time pricing intelligence, and make strategic decisions with greater precision and consistency.
The initial rollout includes Aon’s U.S. National Property and London Global Broking Centre Property teams, with plans to expand across other geographies and business lines through 2025 and 2026.
This innovation aligns with Aon’s 3×3 Plan to scale service delivery and technology across the firm. In 2024 alone, Aon committed $1bn to initiatives addressing Risk Capital and Human Capital issues, deploying AI and analytics to deliver actionable insights in real time.
Aon head of placement technology and trading analytics Clyde Bernstein said, “For the first time, we’re capturing and structuring data across all submissions—quoted or not taken up—so we can provide brokers and clients with live intelligence of pricing, carrier appetite and market sentiment. It’s a smarter, faster way to make better decisions.”
Aon CEO of Commercial Risk Joe Peiser said, “As risk becomes more complex, the future of broking will belong to firms that can combine expertise with intelligence at scale. Aon Broker Copilot reflects how Aon is undertaking one of the most ambitious digital transformations across the broker universe. The platform is the next step in predictive broking, enabling our brokers to operate with greater precision, consistency and insight to deliver better outcomes for our clients around the world. The industry is undergoing a fundamental shift.”
Peiser added, “We’re redefining how capital matches risk, harnessing digital innovation to deliver faster, smarter solutions that help our clients tackle emerging challenges before they escalate. By staying ahead of new and evolving threats, we ensure our clients are resilient, informed and primed to grow in a world where their most valuable assets are now intangible not physical.”
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