Beacon.li, the enterprise AI orchestration platform, has launched a new suite of AI-powered agents designed specifically for the insurance sector.
The launch comes as digital transformation intensifies across insurance, creating pressure on carriers and brokers to deliver faster policy support, efficient claims management, and seamless client acquisition.
Its new agentic layer aims to eliminate these operational bottlenecks while driving measurable returns on investment.
Beacon.li’s AI agents coordinate entire insurance operations, connecting acquisition, underwriting, claim assessment, and policy support into seamless workflows.
Unlike traditional automation tools, the platform offers workflow-centric orchestration that reduces quote turnaround times by up to 70%, automates over 80% of policy inquiries, and accelerates claims processing from days to minutes.
The AI agents provide multimodal claims orchestration, including document, image, and video ingestion with fraud checks and SLA-based escalations.
They offer NAIC-compliant grievance management with automated acknowledgements, resolution tracking, and audit trails.
Additionally, the agents deliver autonomous 24 × 7 multilingual policy support and enterprise-grade security, including SOC 2 Type II, ISO 27001, RBAC, and SSO-ready deployment options.
Early deployments report an 86% reduction in routine policy inquiries, 50–70% faster quote turnaround times, and a 70% reduction in customer service costs, alongside improvements in net promoter score (NPS) and client satisfaction.
The platform is tailored for property & casualty (P&C), motor, and general insurance carriers and brokers.
Beacon.li CEO Rakesh Vaddadi said, “Insurers are under unprecedented pressure to deliver instant decisions, personalised service, and bullet-proof compliance. Point-solution bots can’t keep up. Our agentic AI orchestrates entire insurance outcomes, so carriers and brokers can move faster than the speed of business while meeting every NAIC and SOC 2 standard.”
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