Specialty Program Group (SPG), a leading insurance specialty and wholesale brokerage, has partnered with Vertafore, a top provider of InsurTech solutions, to enhance digital experiences for its retail agencies and improve operational efficiency across its partner network.
The collaboration addresses SPG’s need for a flexible, configurable solution to accelerate quoting, streamline underwriting, and offer the digital capabilities retail agents require.
The firm sought a platform that could integrate seamlessly with its core systems—AIM™ and ImageRight®—while providing a foundation for AI-powered enhancements.
Surefyre™, Vertafore’s AI-enabled, low-code/no-code agent portal and underwriting workbench, is designed specifically for MGAs and wholesalers.
The platform streamlines applications, rating, and quoting for P&C business across multiple systems while increasing efficiency and focusing on the most profitable opportunities. Users report up to 2.5 hours of time savings per policy issued.
Beyond its current capabilities, Surefyre will soon include AI-driven features such as a PDF-to-webform conversion tool launching later this year, and AI-powered ingestion of unstructured submissions data in 2026.
These enhancements are designed to further simplify submission processes and optimise risk selection.
By adopting Surefyre, SPG gains a scalable, integrated platform that will support its long-term growth and AI initiatives. The solution enables teams to work faster and smarter while creating a more seamless experience for retail agencies and clients alike.
“Working with Vertafore has given us the power to build a true technology ecosystem that can simplify complex processes, remove friction for our teams, and create a better experience for our clients. Adding Surefyre is the next step in creating a platform that will scale with us,” said Maryellen Dolan, chief operating officer at SPG. “And what stands out to us is that Vertafore isn’t just a technology provider, they’re a partner invested in our long-term success.”
“As we looked to the future of our operations, AI was a key factor in our technology decision,” said Elizabeth Thimme, vice president of digital strategy and implementation at SPG. “Surefyre not only simplifies submissions today, it gives us confidence that we’ll be ready for new efficiencies powered by AI in the years ahead.”
“Our partnership with SPG shows what’s possible when technology and market leaders invest in the future together,” said Emily McGinn, general manager of MGA and wholesale at Vertafore. “Surefyre, AIM and ImageRight will enable SPG to accelerate its operations today and to take full advantage of Vertafore’s AI innovation leadership to work faster, smarter, and with more confidence.”
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