Infrastructure/Back-end

Pricing has become one of the most important strategic tools available to lenders. In highly competitive markets where interest rates fluctuate and borrowers compare offers instantly, financial institutions must be able to adjust pricing quickly while balancing growth, risk, and profitability.

What it takes to operationalise agile pricing in lending

Pricing has become one of the most important strategic tools available to lenders. In highly competitive markets where interest rates fluctuate and borrowers compare...
COVU has launched COVU OS, a new AI-native operating layer designed to transform how insurance agencies manage service requests and operational workflows.

COVU introduces AI operating system for insurance agencies

COVU has launched COVU OS, a new AI-native operating layer designed to transform how insurance agencies manage service requests and operational workflows. The platform forms...

MAIB selects FINEOS to modernise claims management

The Motor Accidents Insurance Board (MAIB) of Tasmania, a government business enterprise providing compulsory third-party personal injury insurance to Tasmanian motorists, has selected the...
Vertafore's Project Impact saves agencies two hours a day

Vertafore’s Project Impact saves agencies two hours a day

Vertafore, a North American InsurTech, has announced that its Project Impact initiative has delivered on its promise to return up to two hours per...
Notch closes $30m round to power end-to-end AI agents

Notch closes $30m round to power end-to-end AI agents

Notch, an AI operating system for regulated industries, has closed a $30m Series A funding round, taking its total capital raised to $45m. The raise...
Many customers are familiar with the frustration of contacting a bank or insurer, only to be met with automated systems that fail to understand their needs. Long wait times and generic responses often add to the problem, rather than resolving it.

How AI is transforming call centres in banking and insurance

Many customers are familiar with the frustration of contacting a bank or insurer, only to be met with automated systems that fail to understand...
KYND, a cyber risk analytics provider, has been appointed by Converge, a US-based cyber insurance MGA, to support the expansion of its digital underwriting platform and growth strategy.

KYND to power Converge’s digital cyber underwriting growth

KYND, a cyber risk analytics provider, has been appointed by Converge, a US-based cyber insurance MGA, to support the expansion of its digital underwriting...
Ortec Finance has announced the launch of GLASS PRISM, a Strategic Asset Allocation (SAA) optimisation tool powered by its Scenario-Based Machine Learning (SBML) methodology, designed to help insurers and other institutional investors better align investment strategy with balance sheet objectives.

Ortec Finance launches GLASS PRISM to optimise insurer asset allocation

Ortec Finance has announced the launch of GLASS PRISM, a Strategic Asset Allocation (SAA) optimisation tool powered by its Scenario-Based Machine Learning (SBML) methodology,...
Markel International, the global insurance division of Markel Group (NYSE: MKL), has appointed Maureen Tomlinson as Head of AI and launched an AI Centre of Enablement to support responsible AI adoption across its operations.

Markel International unveils centre to boost AI development

Markel International, the global insurance division of Markel Group (NYSE: MKL), has appointed Maureen Tomlinson as Head of AI and launched an AI Centre...
Socotra, a U.S.-based cloud-native insurance platform, has launched Socotra Assistant, an AI underwriting tool embedded in Operations Workbench to improve productivity, accuracy, and regulatory compliance.

Socotra Assistant goes live to improve underwriting productivity

Socotra, a U.S.-based cloud-native insurance platform, has launched Socotra Assistant, an AI underwriting tool embedded in Operations Workbench to improve productivity, accuracy, and regulatory...

News Stories

Digital health platforms all start in the same place. Strong onboarding, high initial engagement, and a clear sense of momentum. Users download the app, explore the features, and begin tracking their health.

Inside the problem plaguing digital health platforms

Digital health platforms all start in the same place. Strong onboarding, high initial engagement, and a clear sense of momentum. Users download the app,...
H.W. Kaufman Group has partnered with InsurTech firm Optalitix to scale its London Market operations through its Burns & Wilcox platform.

Kaufman expands London Market capabilities through Optalitix

H.W. Kaufman Group has partnered with InsurTech firm Optalitix to scale its London Market operations through its Burns & Wilcox platform. The collaboration will enable...
Consumer trust in insurance providers is rising across multiple sectors, with car and travel insurance recording the strongest gains.

Insurance trust surges as claims satisfaction hits highest level since 2019

Consumer trust in insurance providers is rising across multiple sectors, with car and travel insurance recording the strongest gains. The improvement comes as claims satisfaction...
Allianz UK and LV= have agreed a new multi-year partnership to continue distributing home, motor and pet insurance under the LV= brand.

Allianz UK and LV= extend partnership for insurance distribution

Allianz UK and LV= have agreed a new multi-year partnership to continue distributing home, motor and pet insurance under the LV= brand. The agreement supports...

UNIQA taps InsurTech bsurance for embedded insurance push

Austrian InsurTech UNIQA has partnered with bsurance to launch an embedded insurance platform domestically. The collaboration will enable UNIQA to integrate insurance products directly into...
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