ElevenLabs, an AI audio research and product company, has launched a new AI insurance policy designed specifically to cover the actions of AI voice agents.
The move makes ElevenLabs the first company to go live with an AIUC-1-backed insurance policy, marking a significant milestone in how enterprises can manage and mitigate AI-related risk.
The launch of the new insurance-backed product is driven by a growing trust gap in enterprise AI adoption. As AI agents move from experimentation into live, business-critical environments, organisations face heightened legal, security and operational concerns.
Many AI pilots fail to reach full deployment because enterprises lack assurance around accountability and risk. ElevenLabs aims to address this challenge by enabling AI agents to be insured in the same way as human employees.
The product allows enterprises to underwrite the actions of AI agents deployed through ElevenAgents. For the first time, risks such as an AI agent providing incorrect information to a customer can be insured against, offering financial protection and greater confidence for large-scale deployment.
This insurance capability is enabled by ElevenLabs securing AIUC-1 certification, a rigorous process involving more than 5,000 adversarial simulations. These tests span areas including data and privacy, safety, security, reliability, accountability and societal impact. Scenarios are modelled on real-world AI failures, such as hallucinations and prompt injection attacks, creating an empirical risk profile suitable for insurers.
As part of this process, extensive technical and security testing demonstrated the robustness of ElevenLabs’ products, allowing leading insurers to offer AI-specific insurance policies tailored to enterprise AI use cases.
Beyond the insurance itself, the move reflects a broader industry shift towards certification-backed accountability for AI systems. With Fortune 500 procurement teams increasingly demanding third-party validation and protection, certification and insurance together could become a standard requirement before AI agents are deployed into mission-critical workflows.
ElevenLabs co-founder Mati Staniszewski said, “Enterprise adoption of ElevenAgents is accelerating – and AIUC-1 certification is another step to help companies deploy at scale with confidence. This certification gives our partners the security framework and AI insurance coverage they need – another measure to minimise risk while they focus on building great customer experiences.”
Marco Mancini, Security & Safety at ElevenLabs, said, “At ElevenLabs, trust is at the core of what we do. Safety isn’t just a feature – it’s foundational to our platform. And now, with our AIUC-1 certification, we’re leading the industry in having these guardrails tested and verified against the leading standard.”
Rune Kvist, Co-founder & CEO of The Artificial Intelligence Underwriting Company, said, “AIUC-1 certification was built to address the AI risks that keep enterprises from deploying agents at scale – hallucinations, unauthorised actions, data leakage, security vulnerabilities. It is grounded in technical testing and requires the guardrail that would prevent real-world incidents. Leading insurers are so confident in this certification-based approach that they’re offering AI-specific financial coverage to those who earn it. ElevenLabs is the first company to prove this model works at scale.”
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