Cytora, a digital risk processing platform, has expanded its partnership with Arch Insurance, a global specialist insurer, to include the insurer’s London Market operations.
The deployment of Cytora’s AI-powered platform will support Arch’s efforts to digitise the intake and enrichment of complex commercial risks.
By integrating Cytora’s technology into its London Market workflows, Arch aims to streamline risk submission processing while improving data quality and consistency across underwriting operations.
The platform will also help accelerate response times for brokers and clients by automating risk intake and enabling more structured, data-driven underwriting processes.
The latest expansion builds on Cytora’s existing collaboration with Arch’s North American insurance operations, where the platform has already been deployed to support commercial risk processing.
Juan de Castro, Chief Commercial Officer at Cytora, said, “The continued expansion of our partnership is a testament to both Arch’s commitment to leveraging cutting-edge AI to transform its business and the power of the Cytora platform to help make this happen. Arch and Cytora are showcasing how rapidly and radically commercial risk can be made more efficient, effective and intelligent.”
The partnership is expected to deliver several operational benefits, including reduced operational costs and faster turnaround times for complex risk intake through automation and straight-through workflows.
It will also support underwriting teams by providing reliable and explainable risk processing, allowing underwriters to focus more on higher-value activities such as risk analysis, broker engagement and portfolio management.
In addition, the collaboration aims to improve risk-sharing across syndicates and partners, strengthen data quality and visibility across portfolios and deliver a more consistent experience for brokers and clients through faster and more predictable responses.
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