Applied Systems acquires Cytora to expand AI in insurance

September 10, 2025

Applied Systems has acquired Cytora, a digital risk processing platform for the insurance sector, in a move aimed at strengthening its artificial intelligence (AI) capabilities.

Applied plans to integrate Cytora’s AI-enabled platform, which specialises in digitising risk data, with its own suite of insurance solutions for agencies, carriers and managing general agents (MGAs). The combination is expected to enhance automation, connectivity and collaboration across the industry, with the aim of driving growth and productivity.

Applied Systems CEO Taylor Rhodes said, “At Applied, we are committed to being the leading specialist in insurance AI solutions for both agencies and carriers.

“Cytora is the ultimate example of insurance-focused AI. Their commitment to leveraging advanced AI capabilities to accelerate and streamline the digitization, exchange, and prioritization of risk data between agents and carriers fits perfectly with our vision of the Digital Roundtrip of Insurance. Our collective technology assets, insurance domain expertise, and vast insurance data sets – combined with the power of AI – will deliver speed, accuracy, and cost advantages across all the critical workflows involved in the insurance lifecycle. This move firmly establishes Applied as the leader in insurance AI.”

Cytora’s platform enables carriers, MGAs and brokers to digitise intake and manage the full policy lifecycle, from submissions to renewals and claims servicing. It uses AI to transform structured and unstructured data — such as ACORD forms, documents, spreadsheets, emails and images — into decision-ready transactions. This allows insurers to reduce costs and improve efficiency across workflows. The acquisition also broadens Cytora’s ability to offer its services on a global scale across multiple lines of business.

Several leading insurers already partner with Cytora to simplify the onboarding of data into their systems. By integrating Cytora’s technology with policy administration and rating engines, these insurers have cut costs, accelerated quote times from weeks to hours, and secured more profitable business.

Cytora CEO and co-founder Richard Hartley said, “Cytora has focused on helping build a bigger, more impactful global insurance industry, enabling commercial insurers to accelerate the transition to digital risk flows so they can absorb higher volumes of risk, measurably increase written premium while reducing expenses and time to quote.

“Our vision directly aligns with Applied’s vision to connect and automate the Digital Roundtrip of Insurance, and we are excited to join Applied to significantly expand the value of insurance AI at each stage of the risk lifecycle, bringing the industry closer together and enabling more profitable growth for all stakeholders.”