Canadian personal lines insurer Industrial Alliance Auto and Home (iAAH) has gone live on EIS OneSuite, the SaaS core insurance platform developed by EIS, as part of its long-term core system modernisation programme.
The go-live marks a key milestone in iAAH’s strategy to modernise operations, improve agility and support growth in the Canadian insurance market, according to FF News.
iAAH selected EIS OneSuite, a knowledge-driven core system, to support underwriting, pricing and servicing across its auto and home insurance operations. The platform is designed to enable faster product development, improve operational efficiency and maintain enterprise-grade governance and compliance.
The implementation reflects a stepwise modernisation approach rather than a full system replacement. EIS OneSuite’s open, API-driven and event-based architecture allows iAAH to integrate new capabilities incrementally, reduce operational complexity and accelerate time to value.
With the new platform live, iAAH can integrate ecosystem partners more easily, adapt pricing and rules more quickly, and shorten product launch cycles. The unified architecture also supports consistent customer and broker experiences across channels.
Hugo Fortin, president and chief operating officer at iA Auto and Home (iAAH) and Prysm General Insurance, said, “At iAAH, our priority is to deliver a simple, fast, and personalised experience to our customers, while ensuring the reliability and security of our services. Modernising our core platform with OneSuite reflects our commitment to innovate in a sustainable and responsible way. This new technology foundation enables us to quickly integrate solutions tailored to our customers’ needs and respond efficiently to market changes, all while maintaining our dedication to operational excellence and compliance.”
EIS said the go-live builds on a long-standing partnership between the two companies and positions iAAH to embed intelligence across its operations as customer expectations and regulatory demands increase.
EIS CTO Mike Dwyer said, “iAAH has been a valued partner of EIS for many years, and their move to the latest evolution of EIS OneSuite marks the next phase of an already strong modernisation journey. With this new foundation, iAAH now has the agility, intelligence, and governed control needed to innovate confidently and accelerate transformation on their terms.”
