One Inc, a payments network built specifically for the insurance sector, has been picked by Shelter Insurance Companies to overhaul how the carrier’s customers pay premiums and receive claims.
Shelter will deploy One Inc’s ClaimsPay® and PremiumPay® products, bringing money coming in and money going out onto a single platform. The move is intended to consolidate the insurer’s payment activity and give its customers an entirely digital way to transact.
Once the rollout is complete, Shelter policyholders will be able to send and receive funds through popular digital wallets and apps such as Apple Pay, Google Pay, PayPal and Venmo, as well as through conventional routes including bank accounts and debit cards.
Shelter also required support for more complicated transactions involving multiple parties, such as payments to lienholders and mortgagees, and One Inc’s platform has been built to handle these insurance-specific cases.
Shelter was looking for a payments set-up that could make life easier for customers while also bringing its treasury operations together. One Inc offers pre-built, cloud-based integrations with modern core systems covering policy, billing and claims. According to the company, this approach removes data silos and streamlines treasury work by providing one combined reconciliation environment.
Shelter will additionally gain access to One Inc’s network of more than 1.3 million vendors, spanning auto, legal and medical providers. One Inc says each new connection adds value for every participant, speeding up digital adoption across the network.
One Inc works with over 320 carriers and focuses exclusively on insurance. Its platform aims to lower costs, strengthen security and improve the customer experience, offering a range of payment options, communication across multiple channels and fast claim settlement, including for complex claims.
One Inc CEO Ian Drysdale said, “Shelter’s selection of One Inc’s payment solutions marks another significant step toward delivering a seamless payment experience for its customers. We’re excited to partner with Shelter as it modernizes its operations and embraces the advantages of digital payments, tapping into our network to increase their competitive edge. Shelter joins a growing wave of carriers leveraging payments technology to build agile, future-ready digital infrastructure.”
Shelter vice president of financial operations Mark Stinson said, “Our decision to partner with One Inc was driven by their ability to deliver a comprehensive, enterprise solution that supports our ongoing system modernization efforts.
“With One Inc, we can streamline both inbound premium payments and outbound claims disbursements, while gaining access to their network of vendors that helps accelerate adoption of electronic claims payments and improve efficiency. One Inc’s deep insurance expertise and forward-looking approach makes them a strong partner for Shelter’s continued growth.”
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