Corporate Leaders

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What is the current state of risk in the finance and insurance sector?

FinTech Global recently sat down for an interview with Dun & Bradstreet, a US-based provider of commercial data, analytics, and insights for businesses, to find out how financial services and insurance companies are navigating risk in an age of AI, fraud and uncertainty.
Concirrus,  a leading provider of AI-first solutions, and Diesta, the payment operations platform built for intermediated insurance, have formed a strategic partnership aimed at streamlining the quote-to-cash process for insurers and managing general agents (MGAs).video

The InsurTech trends you need to watch

Almost two decades ago, the smartphone revolution saw the end of flip-phones, and technology such as touchscreens, an online app store, and 4K cameras...
Insurance in 2025 is a performance of precision, agility, and empathy. Behind the customer-facing apps, slick interfaces, and instant quotes lies a backstage operation that is finally being unshackled from decades of legacy systems. While buzzwords are plentiful, real technology is driving this shift, and FinTech Global sat down with a host of industry experts to reveal the innovations that are underpinning success today.

The tech underpinning successful insurance operations in 2025

Insurance in 2025 is a performance of precision, agility, and empathy. Behind the customer-facing apps, slick interfaces, and instant quotes lies a backstage operation...
After hours of doing battle with frustrating online forms, captcha loops, and AI chatbots, many fans finally managed to secure Oasis reunion tickets in late 2024, following an arduous slog that underlined that customer expectations and reality are rarely aligned. Insurance claims can often feel eerily similar, littered with endless forms and subpar digital systems. For many consumers, the process has become a 'Wonderwall' they just can't climb.

Can insurers really keep up as customer expectations shift?

After hours of doing battle with frustrating online forms, captcha loops, and AI chatbots, many fans finally managed to secure Oasis reunion tickets in...
With insurance carriers, brokers, and managing general agencies under intense pressure to modernise their operations, partnering with an InsurTech provider is often hailed as an escalator to the promised land of faster claims, sharper underwriting models, and ultimately healthier financial outcomes. 

How to maximise your partnership with an InsurTech provider

With insurance carriers, brokers, and managing general agencies under intense pressure to modernise their operations, partnering with an InsurTech provider is often hailed as...
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How insurers can maximise value with AI

Artificial intelligence holds enormous promise for firms across insurance and financial services. But most pilot projects fail to scale, often stalled by fragmented data,...
AI is rewriting the rulebook for P&C claims — here’s how

AI is rewriting the rulebook for P&C claims — here’s how

Billions of dollars are paid out in P&C insurance claims each year, yet many firms still underinvest in claims transformation. Kevin Reilley, CEO at Westhill...
A single claim used to take an hour to process. Now it takes four minutes. In a quiet corner of the office, the hum of computers has replaced the shuffle of papers, and the decisions once made by teams are executed by an AI agent with surgical precision.

How Majesco cuts insurance claims from an hour to four minutes

A single claim used to take an hour to process. Now it takes four minutes. In a quiet corner of the office, the hum...
Profitable growth in a soft market: How contextual AI and decision intelligence are redefining insurance

Profitable growth in a soft market: How contextual AI and decision intelligence are redefining...

After more than five years of hard market conditions, the insurance sector is now shifting into a soft market. This shift means firms will need to change their strategies to ensure they can stay competitive and profitable. Quantexa VP Insurance Alex Johnson believes Contextual AI and Decision Intelligence is the key to achieving this.
Insurers are dreaming of AI, but many are still anchored to outdated systems. A 2024 Novidea survey found that 41% of insurance professionals admit their core systems haven’t been updated in over five years. Even more striking, 76% of large firms rely on six or more systems, and nearly a fifth operate with ten or more. This tangled web of legacy technology undermines data quality, security, and scalability, threatening the very potential of AI to transform business.

Inside insurance’s legacy tech problem

Insurers are dreaming of AI, but many are still anchored to outdated systems. A 2024 Novidea survey found that 41% of insurance professionals admit...

News Stories

Swiss HealthTech dacadoo has partnered with Brazilian insurer Bradesco Vida e Previdência to launch a digital health engagement platform designed to enhance customer wellness and foster long-term policyholder engagement.

dacadoo to power Bradesco preventative health platform

Swiss HealthTech dacadoo has partnered with Brazilian insurer Bradesco Vida e Previdência to launch a digital health engagement platform designed to enhance customer wellness...
Ascend, a leading InsurTech, has agreed to merge with premium finance provider Honor Capital in a deal aimed at creating what the companies describe as the insurance industry’s first fully vertically integrated financial operations platform.

Ascend and Honor Capital merge for integrated insurance finance platform

Ascend, a leading InsurTech, has agreed to merge with premium finance provider Honor Capital in a deal aimed at creating what the companies describe...
MoneySuperMarket has added energy comparison services to its app on ChatGPT, allowing users to search for and compare tariffs directly through the AI platform.

MoneySuperMarket expands ChatGPT app with energy deals

MoneySuperMarket has added energy comparison services to its app on ChatGPT, allowing users to search for and compare tariffs directly through the AI platform. The...
Delays in US property and casualty insurance rate filings are costing insurers an estimated $72.8m per day, with most objections linked to preventable operational errors rather than disputes over pricing itself, according to new research from ZestyAI. 

Insurers lose $72.8m daily to filing delays

Delays in US property and casualty insurance rate filings are costing insurers an estimated $72.8m per day, with most objections linked to preventable operational...
Zurich Insurance has deployed Cytora’s AI-powered risk digitisation platform across five countries in just 90 days, cutting manual underwriting triage time by 80% as part of a wider global rollout.

Zurich cuts underwriting processing time with Cytora AI

Zurich Insurance has deployed Cytora’s AI-powered risk digitisation platform across five countries in just 90 days, cutting manual underwriting triage time by 80% as...
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