Founders

For insurers, brokers, and MGAs, managing complex financial flows has long been a source of inefficiency. Multi-entity structures, cross-border operations, fragmented policy administration systems, and manual reconciliations make insurance finance a labour-intensive and error-prone process. ChainThat’s Beyond Insurance Accounting (BIA) platform, is designed to change that.video

BIA explained: How ChainThat’s building the future of insurance finance

For insurers, brokers, and MGAs, managing complex financial flows has long been a source of inefficiency. Multi-entity structures, fragmented policy administration systems, and manual...
Insurance in 2025 is a performance of precision, agility, and empathy. Behind the customer-facing apps, slick interfaces, and instant quotes lies a backstage operation that is finally being unshackled from decades of legacy systems. While buzzwords are plentiful, real technology is driving this shift, and FinTech Global sat down with a host of industry experts to reveal the innovations that are underpinning success today.

The tech underpinning successful insurance operations in 2025

Insurance in 2025 is a performance of precision, agility, and empathy. Behind the customer-facing apps, slick interfaces, and instant quotes lies a backstage operation...
After hours of doing battle with frustrating online forms, captcha loops, and AI chatbots, many fans finally managed to secure Oasis reunion tickets in late 2024, following an arduous slog that underlined that customer expectations and reality are rarely aligned. Insurance claims can often feel eerily similar, littered with endless forms and subpar digital systems. For many consumers, the process has become a 'Wonderwall' they just can't climb.

Can insurers really keep up as customer expectations shift?

After hours of doing battle with frustrating online forms, captcha loops, and AI chatbots, many fans finally managed to secure Oasis reunion tickets in...
When generic AI isn’t enough: why insurance needs its own brain

When generic AI isn’t enough: why insurance needs its own brain

Insurance companies may be eager to adopt generative AI capabilities, but generic models often fail to grasp the industry’s complexities
When Nicole Mwesigwa lost her husband, she encountered firsthand just how challenging life insurance could be. The process felt unnecessarily cumbersome and frustrating, particularly given the emotional stakes at play. 

How iCover is easing life insurance challenges

When Nicole Mwesigwa lost her husband, she encountered firsthand just how challenging life insurance could be. The process felt unnecessarily cumbersome and frustrating, particularly...
How Agentero is making life easier for agencies and carriers alike

How Agentero is making life easier for agencies and carriers alike

For many small and medium agencies, winning the attention of carriers can be hard enough, but securing their business can be even tougher.
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How Agentero is tackling insurance compliance with Producerflow

Managing producers has long been a pain point for the insurance industry, causing fragmented systems, regulatory complexity, and endless paperwork. Agentero’s latest innovation, Producerflow, sets out to solve it once and for all.
Where the insurance industry once stumbled under its own weight, Agentero is carving a more effective path forward. The California-based InsurTech firm, founded by Luis Pino, has spent the past few years digitising the fragmented world of agencies and carriers. Now, with the launch of Producerflow—a sleek, compliance-focused software suite—the company is poised to tackle one of the sector’s most persistent headaches: producer management. 

How Agentero is revolutionising insurance compliance

Where the insurance industry once stumbled under its own weight, Agentero is carving a more effective path forward. The California-based InsurTech firm, founded by Luis Pino, has spent the past few years digitising the fragmented world of agencies and carriers. Now, with the launch of Producerflow—a sleek, compliance-focused software suite—the company is poised to tackle one of the sector’s most persistent headaches: producer management. 
A landmark study by the University of Groningen has demonstrated the tangible financial benefits of digital health engagement, revealing that insurers can cut healthcare costs by up to 5.3% over the next two years. The research, which analysed a major Dutch health insurer’s data, highlights the potential of digital platforms to drive user engagement and reduce the strain on healthcare systems. At the forefront of this transformation is dacadoo, whose second-generation platform not only enhances engagement but also leverages AI and behavioural science to optimise underwriting and dynamic pricing.video

How dacadoo is boosting healthcare outcomes and lowering costs

A landmark study by the University of Groningen has demonstrated the tangible financial benefits of digital health engagement, revealing that insurers can cut healthcare costs by up to 5.3% over the next two years. The research, which analysed a major Dutch health insurer’s data, highlights the potential of digital platforms to drive user engagement and reduce the strain on healthcare systems. At the forefront of this transformation is dacadoo, whose second-generation platform not only enhances engagement but also leverages AI and behavioural science to optimise underwriting and dynamic pricing.
Five Sigma was founded in 2017 to leverage insurance data with deep tech. Oded Barak, Co-founder and CEO, and his partners in Five Sigma brought in domain experts in claims and tech and worked to put together a cloud solution that transformed the claims management market. Now, they’ve released another such product.

Five Sigma’s AI adjuster Clive is transforming claims management

Five Sigma was founded in 2017 to leverage insurance data with deep tech. Oded Barak, Co-founder and CEO, and his partners in Five Sigma...

News Stories

Azos, a Brazilian InsurTech focused on individual life insurance, has raised $25m in a Series C round to expand in a market still dominated by Bradesco and Prudential.

Brazilian InsurTech Azos raises $25m Series C

Azos, a Brazilian InsurTech focused on individual life insurance, has raised $25m in a Series C round to expand in a market still dominated...
Cytora, a digital risk processing platform for the insurance industry, has launched Cytora Autopilot, a new agentic AI capability designed to enable insurers to automate end-to-end risk workflows for the first time.

Cytora launches agentic AI to automate risk workflows

Cytora, a digital risk processing platform for the insurance industry, has launched Cytora Autopilot, a new agentic AI capability designed to enable insurers to...
ZestyAI, a risk and decision intelligence platform for the insurance industry, has secured partnerships with two US regional insurers, Harford Mutual Insurance Group and American European Insurance Group (AEIG), to strengthen property-level underwriting across their respective portfolios.

Harford Mutual and AEIG partner with ZestyAI

ZestyAI, a risk and decision intelligence platform for the insurance industry, has secured partnerships with two US regional insurers, Harford Mutual Insurance Group and...
AutoRek, a financial operations automation platform, has revealed that 82% of insurers believe AI will dominate the industry's future, yet just 14% have fully integrated it into their financial operations, exposing a stark divide between ambition and real-world adoption across the sector.

Insurance sector’s AI ambition outpaces action, report finds

AutoRek, a financial operations automation platform, has revealed that 82% of insurers believe AI will dominate the industry's future, yet just 14% have fully...
In the first half of 2025, natural disasters caused around $131bn in potential insurance losses globally. Only about $80bn of that was insured. What remains is an uninsured black hole larger than the GDP of Bahrain.

How extreme weather is widening insurance protection gaps

In the first half of 2025, natural disasters caused around $131bn in potential insurance losses globally. Only about $80bn of that was insured. What...
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