Founders

Insurance in 2025 is a performance of precision, agility, and empathy. Behind the customer-facing apps, slick interfaces, and instant quotes lies a backstage operation that is finally being unshackled from decades of legacy systems. While buzzwords are plentiful, real technology is driving this shift, and FinTech Global sat down with a host of industry experts to reveal the innovations that are underpinning success today.

The tech underpinning successful insurance operations in 2025

Insurance in 2025 is a performance of precision, agility, and empathy. Behind the customer-facing apps, slick interfaces, and instant quotes lies a backstage operation...
After hours of doing battle with frustrating online forms, captcha loops, and AI chatbots, many fans finally managed to secure Oasis reunion tickets in late 2024, following an arduous slog that underlined that customer expectations and reality are rarely aligned. Insurance claims can often feel eerily similar, littered with endless forms and subpar digital systems. For many consumers, the process has become a 'Wonderwall' they just can't climb.

Can insurers really keep up as customer expectations shift?

After hours of doing battle with frustrating online forms, captcha loops, and AI chatbots, many fans finally managed to secure Oasis reunion tickets in...
When generic AI isn’t enough: why insurance needs its own brain

When generic AI isn’t enough: why insurance needs its own brain

Insurance companies may be eager to adopt generative AI capabilities, but generic models often fail to grasp the industry’s complexities
When Nicole Mwesigwa lost her husband, she encountered firsthand just how challenging life insurance could be. The process felt unnecessarily cumbersome and frustrating, particularly given the emotional stakes at play. 

How iCover is easing life insurance challenges

When Nicole Mwesigwa lost her husband, she encountered firsthand just how challenging life insurance could be. The process felt unnecessarily cumbersome and frustrating, particularly...
How Agentero is making life easier for agencies and carriers alike

How Agentero is making life easier for agencies and carriers alike

For many small and medium agencies, winning the attention of carriers can be hard enough, but securing their business can be even tougher.
video

How Agentero is tackling insurance compliance with Producerflow

Managing producers has long been a pain point for the insurance industry, causing fragmented systems, regulatory complexity, and endless paperwork. Agentero’s latest innovation, Producerflow, sets out to solve it once and for all.
Where the insurance industry once stumbled under its own weight, Agentero is carving a more effective path forward. The California-based InsurTech firm, founded by Luis Pino, has spent the past few years digitising the fragmented world of agencies and carriers. Now, with the launch of Producerflow—a sleek, compliance-focused software suite—the company is poised to tackle one of the sector’s most persistent headaches: producer management. 

How Agentero is revolutionising insurance compliance

Where the insurance industry once stumbled under its own weight, Agentero is carving a more effective path forward. The California-based InsurTech firm, founded by Luis Pino, has spent the past few years digitising the fragmented world of agencies and carriers. Now, with the launch of Producerflow—a sleek, compliance-focused software suite—the company is poised to tackle one of the sector’s most persistent headaches: producer management. 
A landmark study by the University of Groningen has demonstrated the tangible financial benefits of digital health engagement, revealing that insurers can cut healthcare costs by up to 5.3% over the next two years. The research, which analysed a major Dutch health insurer’s data, highlights the potential of digital platforms to drive user engagement and reduce the strain on healthcare systems. At the forefront of this transformation is dacadoo, whose second-generation platform not only enhances engagement but also leverages AI and behavioural science to optimise underwriting and dynamic pricing.video

How dacadoo is boosting healthcare outcomes and lowering costs

A landmark study by the University of Groningen has demonstrated the tangible financial benefits of digital health engagement, revealing that insurers can cut healthcare costs by up to 5.3% over the next two years. The research, which analysed a major Dutch health insurer’s data, highlights the potential of digital platforms to drive user engagement and reduce the strain on healthcare systems. At the forefront of this transformation is dacadoo, whose second-generation platform not only enhances engagement but also leverages AI and behavioural science to optimise underwriting and dynamic pricing.
Five Sigma was founded in 2017 to leverage insurance data with deep tech. Oded Barak, Co-founder and CEO, and his partners in Five Sigma brought in domain experts in claims and tech and worked to put together a cloud solution that transformed the claims management market. Now, they’ve released another such product.

Five Sigma’s AI adjuster Clive is transforming claims management

Five Sigma was founded in 2017 to leverage insurance data with deep tech. Oded Barak, Co-founder and CEO, and his partners in Five Sigma...
As the spotlight on Environmental, Social, and Governance (ESG) issues intensifies, insurance companies are faced with the complex task of aligning their strategies with the broader ESG landscape. As new research from Solera surfaces suggesting that customers are increasingly seeking proof of ESG commitment, FinTech Global examines how these ESG considerations are affecting insurers.

How ESG considerations are changing the InsurTech landscape

As the spotlight on Environmental, Social, and Governance (ESG) issues intensifies, insurance companies are faced with the complex task of aligning their strategies with the broader ESG landscape. As new research from Solera surfaces suggesting that customers are increasingly seeking proof of ESG commitment, FinTech Global examines how these ESG considerations are affecting insurers.

News Stories

Coastal insurers expand ZestyAI partnerships for property risk

Coastal insurers expand ZestyAI partnerships for property risk

Southern Oak Insurance Company and Lilypad-Centauri Insurance, two insurers operating in catastrophe-prone coastal markets, have expanded their use of ZestyAI, an AI-powered risk and...

Why consistent execution is the real Wtp challenge

The Dutch pension sector is in the midst of its most significant reform in a generation, and while the industry has invested heavily in...
How UK insurers should tackle PRA climate risk guidance

How UK insurers should tackle PRA climate risk guidance

The Bank of England's (BoE) Prudential Regulation Authority (PRA) published Supervisory Statement 5/25 last December, setting out its concerns over the systemic risks that...
AI insurer Harper secures $47m in seed and Series A

AI insurer Harper secures $47m in seed and Series A

Harper, an AI-powered commercial insurance brokerage, has raised $47m in combined seed and Series A funding. The round was led by Emergence Capital, with participation...

How will evolving customer expectations change InsurTech in 2026?

After years of digital transformation initiatives, 2026 is shaping up to be less about technological experimentation and more about behavioural reality. Across insurance markets...
224931
224884

60,000+ InsurTech leaders get exclusive insights delivered every week