Founders

Why Fortegra's Joe Lettween is underwhelmed by current InsurTech innovation

Why Fortegra’s Joe Lettween believes the InsurTech sector still has room to grow

The InsurTech sector for commercial insurance carriers has not evolved as quickly as expected, according to Joe Lettween, chief innovation, data science, and technology...
How Ascent is helping insurers and reinsurers boost profitability

How Ascent is helping insurers and reinsurers boost profitability

Founded in 2005, Ascent has a key mission: help insurers and reinsurers become more profitable by accelerating their ability to transact. We recently spoke to CCO George Earp and Principal Architect Konrad Pfeffer to find out more.
Does insurance need to foster greater engagement with consumers?

Does insurance need to foster greater engagement with consumers?

Go to any FinTech event and it is instantly clear that customer engagement is a major priority for most companies. Given its significance, are insurance firms doing enough or should they be doing more?

How Cloud Insurance helps insurers in “our chaotic and exciting world”

Cloud Insurance started life after a string of coincidences. Axel Sjøstedt was studying at university and to help pay the student financing he did some tech consulting on the side.

Staying relevant – how can the insurance industry adapt to the 21st century?

The insurance sector has changed quite a bit over the past years; however, it is currently undertaking its biggest ever transformation - the shift towards a fully personalised approach towards the consumers, and usage-based insurance (UBI) as a prominent example of that shift.

Why improving claims experiences could mean more business for insurers

In digital transformation initiatives, claims experiences have often been neglected due to the fact they are an expense and not a value driver. However, improving customer experience in these processes could be the secret to keeping more clients. One of the companies pioneering this charge is Benekiva.

How Bdeo’s rebrand has set it on its path to expansion

Bdeo, which builds visual intelligence for motor and home insurance firms, is currently going through big changes as it looks to reinforce its identity. As part of this effort, the Spanish InsurTech recently underwent a rebranding.

Why greater efficiency will help insurance firms better handle cyber threats

Cyber risk is showing no signs of stopping and the reliance on cloud-based systems makes potential ripple effects vast. It is crucial for the global insurance industry to efficiently measure cyber risk.

After a year with Covid-19, how has the pandemic changed insurance and is it...

With more than a year of lockdowns and restrictions, the insurance industry has changed following the Covid-19 pandemic and customer experience might be the new key to success for firms.

How mobile document scanning can dramatically improve insurance processes

Streamlined customer experiences are becoming increasingly important for insurers and to achieve this they need to implement an omnichannel experience, according to Scanbot CEO Christoph Wagner.

News Stories

Qantev, an AI-driven claims management platform specialising in health and life insurance, has partnered with INSTANDA to provide insurers with an integrated solution to streamline policy administration and optimise claims processing.

Qantev and INSTANDA collaborate to transform health & life insurance

Qantev, an AI-driven claims management platform specialising in health and life insurance, has partnered with INSTANDA to provide insurers with an integrated solution to streamline policy administration and optimise claims processing.
Markel, the insurance division of Markel Group Inc., has successfully migrated its Guidewire ClaimCenter from an on-premise system to Guidewire Cloud.

Markel transitions Guidewire ClaimCenter to the cloud to enhance claims processing

Markel, the insurance division of Markel Group Inc., has successfully migrated its Guidewire ClaimCenter from an on-premise system to Guidewire Cloud.
Bindable, a provider of Insurance-as-a-Service technology solutions, has partnered with WisePal, a cost-saving software company, to launch a new in-house digital insurance agency.

WisePal launches digital insurance agency with Bindable’s virtual agency solution

Bindable, a provider of Insurance-as-a-Service technology solutions, has partnered with WisePal, a cost-saving software company, to launch a new in-house digital insurance agency. The initiative...
In 2025, the InsurTech landscape is undergoing a transformation driven by shifting consumer expectations. The demand for instant services, hyper-personalised policies, and seamless digital experiences is pushing insurers to adopt cutting-edge technology at an accelerated pace. As AI and automation take centre stage, companies are rethinking how they engage with policyholders—balancing efficiency with the need for human interaction in sensitive cases.video

How evolving customer needs are shaping InsurTech in 2025

In 2025, the InsurTech landscape is undergoing a transformation driven by shifting consumer expectations. The demand for instant services, hyper-personalised policies, and seamless digital experiences is pushing insurers to adopt cutting-edge technology at an accelerated pace. As AI and automation take centre stage, companies are rethinking how they engage with policyholders—balancing efficiency with the need for human interaction in sensitive cases.
When it comes to creating a great user experience (UX), it’s not just about making technology look good—it’s about making it feel effortless. At Ushur, the company believes that automation should empower users, not overwhelm them. This is why Ushur Studio has been crafted with a focus on usability-first principles, ensuring that AI-powered customer engagement remains accessible, intuitive, and powerful for users without requiring coding expertise.

How Ushur Studio is redefining the user experience

When it comes to creating a great user experience (UX), it’s not just about making technology look good—it’s about making it feel effortless. At Ushur,...

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