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After several years of experimentation, artificial intelligence is moving into a more decisive phase for the insurance industry. Insurers, MGAs and brokers are under increasing pressure to improve efficiency, reduce costs and modernise customer engagement, all while operating within complex regulatory and operational environments. Against that backdrop, 2026 is shaping up to be a turning point, as AI shifts from pilots and proofs of concept into live production systems.video

How will AI impact InsurTech in 2026?

After several years of experimentation, artificial intelligence is moving into a more decisive phase for the insurance industry. Insurers, MGAs and brokers are under...
For insurers, brokers, and MGAs, managing complex financial flows has long been a source of inefficiency. Multi-entity structures, cross-border operations, fragmented policy administration systems, and manual reconciliations make insurance finance a labour-intensive and error-prone process. ChainThat’s Beyond Insurance Accounting (BIA) platform, is designed to change that.video

BIA explained: How ChainThat’s building the future of insurance finance

For insurers, brokers, and MGAs, managing complex financial flows has long been a source of inefficiency. Multi-entity structures, fragmented policy administration systems, and manual...
Insurance in 2025 is a performance of precision, agility, and empathy. Behind the customer-facing apps, slick interfaces, and instant quotes lies a backstage operation that is finally being unshackled from decades of legacy systems. While buzzwords are plentiful, real technology is driving this shift, and FinTech Global sat down with a host of industry experts to reveal the innovations that are underpinning success today.

The tech underpinning successful insurance operations in 2025

Insurance in 2025 is a performance of precision, agility, and empathy. Behind the customer-facing apps, slick interfaces, and instant quotes lies a backstage operation...
After hours of doing battle with frustrating online forms, captcha loops, and AI chatbots, many fans finally managed to secure Oasis reunion tickets in late 2024, following an arduous slog that underlined that customer expectations and reality are rarely aligned. Insurance claims can often feel eerily similar, littered with endless forms and subpar digital systems. For many consumers, the process has become a 'Wonderwall' they just can't climb.

Can insurers really keep up as customer expectations shift?

After hours of doing battle with frustrating online forms, captcha loops, and AI chatbots, many fans finally managed to secure Oasis reunion tickets in...
When generic AI isn’t enough: why insurance needs its own brain

When generic AI isn’t enough: why insurance needs its own brain

Insurance companies may be eager to adopt generative AI capabilities, but generic models often fail to grasp the industry’s complexities
When Nicole Mwesigwa lost her husband, she encountered firsthand just how challenging life insurance could be. The process felt unnecessarily cumbersome and frustrating, particularly given the emotional stakes at play. 

How iCover is easing life insurance challenges

When Nicole Mwesigwa lost her husband, she encountered firsthand just how challenging life insurance could be. The process felt unnecessarily cumbersome and frustrating, particularly...
How Agentero is making life easier for agencies and carriers alike

How Agentero is making life easier for agencies and carriers alike

For many small and medium agencies, winning the attention of carriers can be hard enough, but securing their business can be even tougher.
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How Agentero is tackling insurance compliance with Producerflow

Managing producers has long been a pain point for the insurance industry, causing fragmented systems, regulatory complexity, and endless paperwork. Agentero’s latest innovation, Producerflow, sets out to solve it once and for all.
Where the insurance industry once stumbled under its own weight, Agentero is carving a more effective path forward. The California-based InsurTech firm, founded by Luis Pino, has spent the past few years digitising the fragmented world of agencies and carriers. Now, with the launch of Producerflow—a sleek, compliance-focused software suite—the company is poised to tackle one of the sector’s most persistent headaches: producer management. 

How Agentero is revolutionising insurance compliance

Where the insurance industry once stumbled under its own weight, Agentero is carving a more effective path forward. The California-based InsurTech firm, founded by Luis Pino, has spent the past few years digitising the fragmented world of agencies and carriers. Now, with the launch of Producerflow—a sleek, compliance-focused software suite—the company is poised to tackle one of the sector’s most persistent headaches: producer management. 
A landmark study by the University of Groningen has demonstrated the tangible financial benefits of digital health engagement, revealing that insurers can cut healthcare costs by up to 5.3% over the next two years. The research, which analysed a major Dutch health insurer’s data, highlights the potential of digital platforms to drive user engagement and reduce the strain on healthcare systems. At the forefront of this transformation is dacadoo, whose second-generation platform not only enhances engagement but also leverages AI and behavioural science to optimise underwriting and dynamic pricing.video

How dacadoo is boosting healthcare outcomes and lowering costs

A landmark study by the University of Groningen has demonstrated the tangible financial benefits of digital health engagement, revealing that insurers can cut healthcare costs by up to 5.3% over the next two years. The research, which analysed a major Dutch health insurer’s data, highlights the potential of digital platforms to drive user engagement and reduce the strain on healthcare systems. At the forefront of this transformation is dacadoo, whose second-generation platform not only enhances engagement but also leverages AI and behavioural science to optimise underwriting and dynamic pricing.

News Stories

TCS secures multiyear managed services deal

Tata Consultancy Services (TCS), a global IT services and consulting firm, has entered into a multiyear transformation and managed services agreement with Canada Life,...

Zinnia unveils API-first tools for insurance distribution

Zinnia, an Eldridge Industries-backed life and annuity InsurTech platform, has launched headless annuity order entry capabilities, allowing carriers, banks, broker-dealers, and independent marketing organisations...

Honeycomb Insurance raises $40m in new funding round

Honeycomb Insurance, a Chicago-based digital insurer specialising in apartment buildings and condo associations, has closed a $40m funding round, bringing its total capital raised...
Building a strong pricing model remains a core responsibility for actuarial teams, but creating an accurate model is only the beginning. Before pricing changes can generate measurable business value, they must navigate data pipelines, product requirements, governance reviews, IT systems and deployment workflows. Increasingly, that journey involves far more than actuaries alone.

Why insurers risk delays when pricing teams work in silos

Building a strong pricing model remains a core responsibility for actuarial teams, but creating an accurate model is only the beginning. Before pricing changes...
Auto lenders are being forced to rethink long-standing pricing strategies as affordability concerns, rising portfolio risks and intensifying competition reshape the lending landscape, according to Earnix.

Why traditional auto lending pricing is reaching its limits

Auto lenders are being forced to rethink long-standing pricing strategies as affordability concerns, rising portfolio risks and intensifying competition reshape the lending landscape, according...
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