Does insurance need to foster greater engagement with consumers?
Go to any FinTech event and it is instantly clear that customer engagement is a major priority for most companies. Given its significance, are insurance firms doing enough or should they be doing more?
How Cloud Insurance helps insurers in “our chaotic and exciting world”
Cloud Insurance started life after a string of coincidences. Axel Sjøstedt was studying at university and to help pay the student financing he did some tech consulting on the side.
Staying relevant – how can the insurance industry adapt to the 21st century?
The insurance sector has changed quite a bit over the past years; however, it is currently undertaking its biggest ever transformation - the shift towards a fully personalised approach towards the consumers, and usage-based insurance (UBI) as a prominent example of that shift.
Why improving claims experiences could mean more business for insurers
In digital transformation initiatives, claims experiences have often been neglected due to the fact they are an expense and not a value driver. However, improving customer experience in these processes could be the secret to keeping more clients. One of the companies pioneering this charge is Benekiva.
How Bdeo’s rebrand has set it on its path to expansion
Bdeo, which builds visual intelligence for motor and home insurance firms, is currently going through big changes as it looks to reinforce its identity. As part of this effort, the Spanish InsurTech recently underwent a rebranding.
Why greater efficiency will help insurance firms better handle cyber threats
Cyber risk is showing no signs of stopping and the reliance on cloud-based systems makes potential ripple effects vast. It is crucial for the global insurance industry to efficiently measure cyber risk.
After a year with Covid-19, how has the pandemic changed insurance and is it...
With more than a year of lockdowns and restrictions, the insurance industry has changed following the Covid-19 pandemic and customer experience might be the new key to success for firms.
How mobile document scanning can dramatically improve insurance processes
Streamlined customer experiences are becoming increasingly important for insurers and to achieve this they need to implement an omnichannel experience, according to Scanbot CEO Christoph Wagner.
Why small businesses need to take cybersecurity and cyber insurance seriously
While small businesses might feel they are too small to be a victim of a cyber-attack, that is not the case and cyber insurance should no longer be seen as a luxury.
How e-bot7 is changing the InsurTech landscape through its conversational AI solution
While several key technologies are driving InsurTech growth, the rise of AI and chatbots have revolutionised the industry, says e-bot7 VP strategic development Mark Dembo.
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