Features

A landmark study by the University of Groningen has demonstrated the tangible financial benefits of digital health engagement, revealing that insurers can cut healthcare costs by up to 5.3% over the next two years. The research, which analysed a major Dutch health insurer’s data, highlights the potential of digital platforms to drive user engagement and reduce the strain on healthcare systems. At the forefront of this transformation is dacadoo, whose second-generation platform not only enhances engagement but also leverages AI and behavioural science to optimise underwriting and dynamic pricing.

In 2025, the InsurTech landscape is undergoing a transformation driven by shifting consumer expectations. The demand for instant services, hyper-personalised policies, and seamless digital experiences is pushing insurers to adopt cutting-edge technology at an accelerated pace. As AI and automation take centre stage, companies are rethinking how they engage with policyholders—balancing efficiency with the need for human interaction in sensitive cases.

Insurance firms have begun implementing environmental, social and governance (ESG) data into their offerings amidst a swell of pressure from stakeholders. This data is transforming underwriting profitability, enabling better risk assessments, product innovation, and regulatory compliance. 

The global InsurTech market grew to 25.97bn in 2024 and is expected to reach approximately USD 496.56bn by 2033. This represents a remarkable compound annual growth rate (CAGR) of 38.8% from 2024 to 2033. This rapid expansion is being driven by innovations in artificial intelligence (AI), machine learning (ML), cybersecurity, and a growing emphasis on Environmental, Social, and Governance (ESG) practices.

FinTech Global recently sat down for an interview with Novidea to learn more about the company and how it is redefining insurance distribution.

AI and GenAI have become staples in regulated industries. While they bring a lot of exciting opportunities, they also carry a lot of cybersecurity, regulatory and data privacy concerns. 

Despite women making up 28% of the UK’s FinTech workforce, only 10% of board seats are occupied by females, reflecting a long history of being overlooked for leadership roles. However, a new wave of trailblazers is challenging these norms, reshaping the industry with expertise, innovation, and a commitment to inclusivity. These leaders are not just breaking barriers—they’re redefining what it means to command a team. 

Five Sigma was founded in 2017 to leverage insurance data with deep tech. Oded Barak, Co-founder and CEO, and his partners in Five Sigma...

The insurance sector is currently faced with a pressing need to enhance accuracy in risk assessment, streamline claims verification, and personalise coverage to meet rising customer demands. With expectations higher than ever, firms are now looking for a panacea. Enter agentic AI—an innovative solution that is being tipped by many to transform the InsurTech sector in 2025.  

As UK insurers grapple with rising claims costs and escalating premiums, the pressure on onboarding processes has never been greater. Motor claims payouts surged by 18% last year, while British drivers faced premium hikes of over a third, outpacing the rest of Europe. At the same time, home insurance renewal quotes soared by 42%, leaving insurers scrambling to adapt. Given these tribulations, the efficiency and effectiveness of insurance onboarding has become crucial.