Features

A single claim used to take an hour to process. Now it takes four minutes. In a quiet corner of the office, the hum of computers has replaced the shuffle of papers, and the decisions once made by teams are executed by an AI agent with surgical precision.

How Majesco cuts insurance claims from an hour to four minutes

A single claim used to take an hour to process. Now it takes four minutes. In a quiet corner of the office, the hum...
When generic AI isn’t enough: why insurance needs its own brain

When generic AI isn’t enough: why insurance needs its own brain

Insurance companies may be eager to adopt generative AI capabilities, but generic models often fail to grasp the industry’s complexities

How BexarWare is laser-focused on modernising the insurance industry

Originally founded in 2019, San Antonio-headquartered BexarWare provides end-to-end custom software services that meet complex business challenges with native, hybrid, and custom software development....
When Nicole Mwesigwa lost her husband, she encountered firsthand just how challenging life insurance could be. The process felt unnecessarily cumbersome and frustrating, particularly given the emotional stakes at play. 

How iCover is easing life insurance challenges

When Nicole Mwesigwa lost her husband, she encountered firsthand just how challenging life insurance could be. The process felt unnecessarily cumbersome and frustrating, particularly...
Profitable growth in a soft market: How contextual AI and decision intelligence are redefining insurance

Profitable growth in a soft market: How contextual AI and decision intelligence are redefining...

After more than five years of hard market conditions, the insurance sector is now shifting into a soft market. This shift means firms will need to change their strategies to ensure they can stay competitive and profitable. Quantexa VP Insurance Alex Johnson believes Contextual AI and Decision Intelligence is the key to achieving this.
Insurers are dreaming of AI, but many are still anchored to outdated systems. A 2024 Novidea survey found that 41% of insurance professionals admit their core systems haven’t been updated in over five years. Even more striking, 76% of large firms rely on six or more systems, and nearly a fifth operate with ten or more. This tangled web of legacy technology undermines data quality, security, and scalability, threatening the very potential of AI to transform business.

Inside insurance’s legacy tech problem

Insurers are dreaming of AI, but many are still anchored to outdated systems. A 2024 Novidea survey found that 41% of insurance professionals admit...
When an insurance client sends a message, every second counts. A delayed reply can cost trust, revenue, and even long-term loyalty. Symphony is helping insurers meet these high stakes head-on. 

How Symphony is redefining client interaction in insurance 

When an insurance client sends a message, every second counts. A delayed reply can cost trust, revenue, and even long-term loyalty. Symphony is helping...
How Agentero is making life easier for agencies and carriers alike

How Agentero is making life easier for agencies and carriers alike

For many small and medium agencies, winning the attention of carriers can be hard enough, but securing their business can be even tougher.

How Expert.ai is using hybrid AI to transform the insurance market

Expert.ai is an enterprise AI solutions provider specializing in hybrid AI that helps insurance organisations understand data and make better decisions across a wide...
When a claim is filed, critical decisions happen in an instant. A single email, a scanned PDF, or a few keystrokes can determine whether a payout is fast, a risk is flagged, or a customer’s trust is preserved. Too often, that information is stuck in silos or slowed by outdated systems. What if those scattered fragments could speak to each other, reason in real time, and anticipate needs?

Turning data into decisions insurers can trust

When a claim is filed, critical decisions happen in an instant. A single email, a scanned PDF, or a few keystrokes can determine whether...

News Stories

Zing365: Insurance broking must map out career paths

Zing365: Insurance broking must map out career paths

Zing365, an InsurTech-focused learning and development specialist, has called on insurance brokers to set out defined career routes, organised training and mentoring if they...
Optalitix brings agentic AI to insurance pricing

Optalitix brings agentic AI to insurance pricing

Optalitix, the InsurTech firm specialising in pricing and underwriting, has rolled out agentic AI functionality within its Optalitix Quote platform, allowing insurers that build...
Clean energy reinsurer GreenieRE adopts INTX Re platform

Clean energy reinsurer GreenieRE adopts INTX Re platform

GreenieRE, an impact-driven reinsurer backing clean energy, has chosen INTX Re, the assumed reinsurance platform from INTX Insurance Software, to bring greater consistency to...

Can AI make insurance more human?

Artificial intelligence is increasingly being used by insurers to streamline operations, automate routine processes and improve the speed of customer interactions. But as the...
boom selects PremFina for flexible insurance payments

boom selects PremFina for flexible insurance payments

PremFina, a UK provider of premium finance, has agreed a long-term partnership with boom, the digital insurance brand run by Abacai Technologies Limited, to...
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