Features

As AI continues its ascent as a transformative force in the business landscape, the InsurTech sector has found itself as the latest realm aiming to tap into its remarkable potential. FinTech Global recently spoke to a host of industry experts in a bid to unravel the profound impact AI is poised to have on the space. 

How AI is transforming InsurTech

As AI continues its ascent as a transformative force in the business landscape, the InsurTech sector has found itself as the latest realm aiming to tap into its remarkable potential. InsurTech Analyst recently spoke to a host of industry experts in a bid to unravel the profound impact AI is poised to have on the space. 
Due to the advent and widespread adoption of technologies such as Machine Learning (ML) and Generative AI, the InsurTech sector is expected to receive tighter boundaries when it comes to regulations in 2024. But what does that mean for the sector? InsurTech Analyst spoke to a host of industry experts to find out.

How will tightening regulations affect the InsurTech sector in 2024?

Due to the advent and widespread adoption of technologies such as Machine Learning (ML) and Generative AI, the InsurTech sector is expected to receive tighter boundaries when it comes to regulations in 2024. But what does that mean for the sector? InsurTech Analyst spoke to a host of industry experts to find out.
How Ushur is levelling-up customer experience processes 

How Ushur is levelling-up customer experience processes

It is no secret that the customer experience is one of the biggest modern battlegrounds for business. Despite this, many companies still fail to offer end-to-end streamlined experiences. Ushur was designed to change this.  
In today's business landscape, prioritising the customer experience (CX) has become a ubiquitous concern across all industries. In the InsurTech realm, competition is intensifying, and insurance providers are increasingly recognising the pivotal role of the CX in attracting and retaining clients. FinTech Global sat down with a pair of industry experts to dissect this phenomenon. 

Why InsurTechs need to focus on the customer experience

In today's business landscape, prioritising the customer experience (CX) has become a ubiquitous concern across all industries. In the InsurTech realm, competition is intensifying, and insurance providers are increasingly recognising the pivotal role of the CX in attracting and retaining clients. FinTech Global sat down with a pair of industry experts to dissect this phenomenon. 
2024 marks a pivotal chapter in the dynamic world of InsurTech, where innovation and technology converge to redefine the insurance landscape. From AI-driven risk assessments to the emergence of Generative AI, this year is set to herald in a new era that will revolutionise how insurance firms operate. As digitalisation accelerates and customer expectations evolve, 2024 is set to see a disruption to traditional models, offering personalised solutions, streamlined processes, and enhanced customer experiences.  

The key InsurTech trends to look out for in 2024

2024 marks a pivotal chapter in the dynamic world of InsurTech, where innovation and technology converge to redefine the insurance landscape. From AI-driven risk assessments to the emergence of Generative AI, this year is set to herald in a new era that will revolutionise how insurance firms operate. As digitalisation accelerates and customer expectations evolve, 2024 is set to see a disruption to traditional models, offering personalised solutions, streamlined processes, and enhanced customer experiences.  
As the spotlight on Environmental, Social, and Governance (ESG) issues intensifies, insurance companies are faced with the complex task of aligning their strategies with the broader ESG landscape. As new research from Solera surfaces suggesting that customers are increasingly seeking proof of ESG commitment, FinTech Global examines how these ESG considerations are affecting insurers.

How ESG considerations are changing the InsurTech landscape

As the spotlight on Environmental, Social, and Governance (ESG) issues intensifies, insurance companies are faced with the complex task of aligning their strategies with the broader ESG landscape. As new research from Solera surfaces suggesting that customers are increasingly seeking proof of ESG commitment, FinTech Global examines how these ESG considerations are affecting insurers.
The digital transformation of the insurance industry has been underway for many years. Carriers have drastically improved their efficiency, speed and accuracy through the implementation of new technologies. Now the sector may be looking towards data analytics to make the latest leap in the space. 

Data analytics – the next frontier for insurance  

The digital transformation of the insurance industry has been underway for many years. Carriers have drastically improved their efficiency, speed and accuracy through the implementation of new technologies. Now the sector may be looking towards data analytics to make the latest leap in the space. 
Optimizing Cloud Spend - The changing tides of cloud computing

Optimizing Cloud Spend – The changing tides of cloud computing

The turbulent financial market is forcing companies to increase the scrutiny of their budgets. Rather than simply allowing hype to dictate their spending, firms are starting to see whether their initiatives are generating enough value. One of the areas that could be on the chopping block is public cloud, according to Joel Berwitz - Managing Consultant at technology transformation company CNNECT.
Why Fortegra's Joe Lettween is underwhelmed by current InsurTech innovation

Why Fortegra’s Joe Lettween believes the InsurTech sector still has room to grow

The InsurTech sector for commercial insurance carriers has not evolved as quickly as expected, according to Joe Lettween, chief innovation, data science, and technology...
Novidea

How Novidea is pushing forward digital transformation in insurance

Founded in 2009, Novidea’s born-in-the-cloud end-to-end platform provides real-time business intelligence and seamless workflow management for brokers, agents and MGAs to manage the customer...

News Stories

How iPipeline leverages AI to transform the life insurance market

iPipeline is a leading global provider of comprehensive and integrated digital solutions for the life insurance and financial services industries in North America, and life...

Weecover launches insurance payment orchestration module

Weecover, an InsurTech platform specialising in technology solutions for insurance management and distribution, has officially launched its Insurance Payment Orchestration Module, a product built...
IBM and Quant AI transform contact centres with Ava

IBM and Quant AI transform contact centres with Ava

Quant AI, an agentic AI systems developer, has unveiled AI agent Ava at the IBM Think Conference. Ava is an AI-powered contact centre solution developed...

Novidea powers Burns & Wilcox London market ops

Burns & Wilcox Global Solutions, the London-based specialist wholesale broking arm of H.W. Kaufman Group, has gone live on Novidea's insurance management platform, the...
US InsurTech deal activity Q1 2026

California and New York shared the lead in US InsurTech market with 25% deal...

Key US InsurTech investment stats in Q1 2026: US InsurTech deal activity increased by 6% YoY in Q1 Californian and New York companies each...
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