insured.io rolls out omnichannel Claims AI solution

insured.io, an InsurTech company specialising in omnichannel customer experience technology for insurers, has launched a new AI-powered virtual claims agent designed to automate the First Notice of Loss (FNOL) process across voice and chat channels.

insured.io rolls out omnichannel Claims AI solution

May 14, 2026

insured.io, an InsurTech company specialising in omnichannel customer experience technology for insurers, has launched a new AI-powered virtual claims agent designed to automate the...

Outmarket AI, an InsurTech company developing AI software for insurance brokers and agencies, has raised $17m in a Series A funding round led by Permanent Capital Ventures.

Outmarket AI lands $17m to expand insurance platform

May 14, 2026

Outmarket AI, an InsurTech company developing AI software for insurance brokers and agencies, has raised $17m in a Series A funding round led by...

Incept, an algorithm-driven InsurTech, has entered into an underwriting agreement with Fortegra to support the launch of its digital title insurance solution in the UK.

Incept partners with Fortegra for UK property insurance

May 13, 2026

Incept, an algorithm-driven InsurTech, has entered into an underwriting agreement with Fortegra to support the launch of its digital title insurance solution in the...

Single-tie life insurance distribution models are eroding consumer trust and reducing demand for protection products, according to London-based insurer LifeSearch.

Insurers risk lost sales from single-tie distribution models

May 13, 2026

Single-tie life insurance distribution models are eroding consumer trust and reducing demand for protection products, according to London-based insurer LifeSearch. The findings, from its forthcoming Distribution...

AI InsurTech Sixfold has launched Narrative, a new capability designed to streamline life and health underwriting by reducing the time spent reviewing complex medical and case documentation.

Sixfold introduces Narrative to streamline life insurance reviews

May 13, 2026

AI InsurTech Sixfold has launched Narrative, a new capability designed to streamline life and health underwriting by reducing the time spent reviewing complex medical...

Insurance DataLab has enhanced its Security Committee-in-a-Box tool by embedding its Insurer Performance Index, helping brokers make more evidence-based insurer placement decisions under increasing regulatory scrutiny.

Brokers gain insurer insights with Insurance DataLab update

May 13, 2026

Insurance DataLab has enhanced its Security Committee-in-a-Box tool by embedding its Insurer Performance Index, helping brokers make more evidence-based insurer placement decisions under increasing...

Pro Global, a provider of insurance and reinsurance services, has strengthened its proposition in Latin America to support insurers, reinsurers and brokers facing rising operational and cross-border complexity.

Pro Global boosts Latin America proposition for insurers

May 13, 2026

Pro Global, a provider of insurance and reinsurance services, has strengthened its proposition in Latin America to support insurers, reinsurers and brokers facing rising...

More than half of small and medium-sized businesses in North America are operating without basic email security protections, according to new research from cyber risk intelligence provider KYND.

KYND reveals major SMB cyber exposure challenge for insurers

May 12, 2026

More than half of small and medium-sized businesses in North America are operating without basic email security protections, according to new research from cyber...

In an era where FinTech, InsurTech, and digital banking platforms can deliver perfectly timed messages across every channel, many organisations are still struggling to get customers to engage. Despite sophisticated Customer Engagement Platforms (CEPs) from providers such as Salesforce and Twilio, communication often remains transactional. Messages arrive at the right time, yet they rarely translate into meaningful or sustained interaction.

Why InsurTech customer engagement strategies are falling short

May 12, 2026

In an era where FinTech, InsurTech, and digital banking platforms can deliver perfectly timed messages across every channel, many organisations are still struggling to...

Lemonade, the tech-first insurance company, has launched its renters insurance product in Delaware as part of its continued expansion across the United States.

Lemonade expands renters insurance to Delaware

May 12, 2026

Lemonade, the tech-first insurance company, has launched its renters insurance product in Delaware as part of its continued expansion across the United States. The move...