Industry News

expectations

Understanding customer expectations: The bedrock of CX innovation

Ushur recently delved deeper into the topic of customer expectations as a vital part of the customer experience. 
Scanbot SDK's transformative journey: A 2023 year in review

Scanbot SDK’s transformative journey: A 2023 year in review

This year has been a milestone for Scanbot SDK, showcasing significant advancements and positive changes that have benefitted both its customers and the company.
Enhancing insurance accuracy and efficiency with hx Renew technology

Enhancing insurance accuracy and efficiency with hx Renew technology

In the rapidly evolving landscape of InsurTech, a new game-changer has emerged: hx Renew. This cutting-edge platform is redefining how actuarial teams operate, offering...
Markel strengthens MENA presence with new senior underwriter appointment

Markel strengthens MENA presence with new senior underwriter appointment

Markel, a prominent global specialty insurer operating within Markel Group Inc., has appointed a new senior underwriter to lead its cyber portfolio in the Middle East and North Africa.
ARMD and Sparta Insurance join forces to revolutionise UK tradespeople’s tool protection

ARMD and Sparta Insurance join forces to revolutionise UK tradespeople’s tool protection

ARMD, an InsurTech leading the way in serving the UK's tradespeople market, has teamed up with Sparta Insurance Services, a prominent wholesale broker distribution platform, specialises in connecting insurance products with brokers across the UK.
AXA

AXA UK&I welcomes Alain Zweibrucker as new CEO of AXA Retail

AXA UK & Ireland has named Alain Zweibrucker as the CEO of AXA Retail, effective 2 January 2024, pending regulatory approval.
input

How Scanbot SDK aids input management in healthcare and insurance

Input management, a critical component in various industries including healthcare and insurance, is evolving with the integration of advanced technologies like the Scanbot SDK.
Markel

Markel International launches Specialty division with new International Casualty team

Markel, an insurance operation within Markel Group Inc., has introduced a Specialty practice within its International Wholesale division.
Swiss Re

Swiss Re acquires water risk intelligence leader Fathom

Swiss Re, a leading reinsurance provider, has announced its acquisition of Fathom, to compliment its own data and risk capabilities in the field of flood perils.
Marsh

Marsh bolsters Global Placement leadership team with key appointments

Marsh, a pivotal insurance broker and risk advisor under Marsh McLennan, has unveiled significant appointments within its UK and Global Placement leadership team.

News Stories

AXA XL and Deloitte team up on cyber risk prevention

AXA XL and Deloitte team up on cyber risk prevention

AXA XL, a global commercial insurance and risk management provider, has announced a strategic partnership with professional services firm Deloitte to deliver expanded cybersecurity...
Wrisk adds Ageas UK to its motor insurance panel

Wrisk adds Ageas UK to its motor insurance panel

Ageas UK, a personal lines insurer, has joined the motor insurance panel of Wrisk, an original equipment manufacturer (OEM) InsurTech specialist, in a new...
Sedgwick reveals rising claims severity in Europe

Sedgwick reveals rising claims severity in Europe

Sedgwick, the world's leading risk and claims administration partner, has released its 2026 Claims Administration Intelligence Report, examining claims trends and pressures across the...

Peel Mutual adopts Guidewire Cloud for AI-led growth

Peel Mutual Insurance Company, a member of the Ontario Mutual Insurance Association, has chosen Guidewire Cloud to advance its AI capabilities, streamline core insurance...
Guidewire report reveals UK pet insurance divide

Guidewire report reveals UK pet insurance divide

Guidewire, a leading insurance software provider, has released findings from its 2026 Insurance Customer Attitudes report, shedding light on how UK pet insurance customers...
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