Industry News

WTW

Peter Carter takes helm of WTW’s revamped climate practice division

In a significant shift, WTW has announced the appointment of Peter Carter as the leader for its revamped climate practice.
Unlocking profitable growth in insurance with embedded and generative AI

Unlocking profitable growth in insurance with embedded and generative AI

FinTech and InsurTech are rapidly evolving, consistently introducing game-changing technologies, among which embedded AI and generative AI stand prominently. These advancements aren’t mere buzzwords but rather critical tools altering the landscape of commercial and specialty insurance, particularly in the realms of underwriting and customer experience.
Mobile apps have become indispensable tools for insurance agents, revolutionising their workflows and boosting customer service. Among the valuable features that insurance agent apps offer, the ability to scan ID documents on the go stands out. Scanbot SDK explores the advantages of mobile document scanning for insurance professionals and how you can seamlessly integrate it into your app.

Revolutionising insurance workflows: The power of mobile ID document scanning

Mobile apps have become indispensable tools for insurance agents, revolutionising their workflows and boosting customer service. Among the valuable features that insurance agent apps offer, the ability to scan ID documents on the go stands out. Scanbot SDK explores the advantages of mobile document scanning for insurance professionals and how you can seamlessly integrate it into your app.
CRIF introduces Pet Check: A real-time pet insurance validation tool for the UK

CRIF introduces Pet Check: A real-time pet insurance validation tool for the UK

CRIF, a major player in Europe's financial services sector known for its risk management solutions, has ventured into the UK's insurance market with a real-time pet insurance service.
Titan

K2 Insurance steps into the flood market with equity investment in Titan Flood

K2 Insurance Services, an insurance services holding company, has recently publicised its strategic equity investment in Titan Flood.
Is the price really right? A look at US commercial P&C insurance pricing in 2023

Is the price really right? A look at US commercial P&C insurance pricing in...

The 2023 landscape of the US Commercial P&C market reveals that traditional understandings of pricing are perhaps outdated. An overwhelming 78% of insurance providers...
Youi, a prominent Australian insurance company under the Outsurance Group umbrella, has decided not to renew its aggregate reinsurance for the 2024 financial year, due to the current hard market conditions.

Australian InsurTech Youi opts out of aggregate reinsurance as market conditions harden

Youi, a prominent Australian insurance company under the Outsurance Group umbrella, has decided not to renew its aggregate reinsurance for the 2024 financial year, due to the current hard market conditions.
For many insurers, providing a satisfactory customer experience is at the forefront of their ambitions. One such InsurTech is Usher, who prides themselves on their industry-leading solution, Customer Experience Automation (CXA) platform. But why is this solution so groundbreaking? And can it be the silver bullet many carriers need?

How Ushur is pioneering the future of InsurTech with advanced CXA

For many insurers, providing a satisfactory customer experience is at the forefront of their ambitions. One such InsurTech is Usher, who prides themselves on their industry-leading solution, Customer Experience Automation (CXA) platform. But why is this solution so groundbreaking? And can it be the silver bullet many carriers need?
Within the realms of specialty and commercial insurance, there's a heightened focus on precision. These particular markets demand more than just the usual numerical analysis when it comes to policy pricing. For them, pricing is not only a combination of art and science but also a strategic influencer. As the world embraces digital advancements, those who manage to break free from traditional practices dominate the industry.

The digital transformation of specialty pricing: A deep dive with Hyperexponential

Within the realms of specialty and commercial insurance, there's a heightened focus on precision. These particular markets demand more than just the usual numerical analysis when it comes to policy pricing. For them, pricing is not only a combination of art and science but also a strategic influencer. As the world embraces digital advancements, those who manage to break free from traditional practices dominate the industry.
Arthur

Hartley Cylke Pacific joins Arthur J. Gallagher & Co.’s growing portfolio

Arthur J. Gallagher & Co has snapped up Hartley Cylke Pacific Insurance Services, a San Diego-based retail insurance broker.

News Stories

AI accountability drives insurance trends in Q1 2026

The broad predictions made for insurance in 2026 have largely held up. But according to analysis from Tietoevry, the story emerging from the first...
Insurance pricing modernisation is often framed as a technology problem, but in reality, it is increasingly a leadership and operating model challenge. The organisations that succeed are not necessarily those that invest the most in systems, but those that are able to rethink how pricing is structured, prioritised and embedded across the business.

Why insurers are rethinking how pricing is structured

Insurance pricing modernisation is often framed as a technology problem, but in reality, it is increasingly a leadership and operating model challenge. The organisations...
Aon, the global professional services and insurance brokerage firm, has expanded its Claims Copilot platform across North America, Asia Pacific and several countries in the EMEA region as part of a wider push to strengthen data-led claims management capabilities.

Insurance giant Aon rolls out Claims Copilot globally

Aon, the global professional services and insurance brokerage firm, has expanded its Claims Copilot platform across North America, Asia Pacific and several countries in...
insured.io, an InsurTech company specialising in omnichannel customer experience technology for insurers, has launched a new AI-powered virtual claims agent designed to automate the First Notice of Loss (FNOL) process across voice and chat channels.

insured.io rolls out omnichannel Claims AI solution

insured.io, an InsurTech company specialising in omnichannel customer experience technology for insurers, has launched a new AI-powered virtual claims agent designed to automate the...
Outmarket AI, an InsurTech company developing AI software for insurance brokers and agencies, has raised $17m in a Series A funding round led by Permanent Capital Ventures.

Outmarket AI lands $17m to expand insurance platform

Outmarket AI, an InsurTech company developing AI software for insurance brokers and agencies, has raised $17m in a Series A funding round led by...
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