Industry News

Sapiens International Corporation, a global provider of software solutions for the insurance industry, has launched its new Parameter Management (PaM) solution.

With the surge of digitisation in the 21st century, cyber threats are no longer a novelty but a pervasive challenge. Spearheading the fight against these threats is KYND, a pioneer in continuous risk monitoring.

The customer experience within the insurance industry is under the spotlight, Zinnia has outlined some key way insurers can improve the customer experience.

To address the evolving challenges it faces, the healthcare industry is increasingly adopting cloud-based customer communications management (CCM) software to improve the customer experience.

Gradient AI, an enterprise software provider of artificial intelligence (AI) solutions for the insurance industry, has launched a turnkey solution WriteSpeed to allow workers’ compensation insurers to deploy AI-enabled underwriting.

Although insurance can be considered the safety net of society, protection gaps exist across developed and developing nations. Soaring inflation and the cost-of-living crisis has made this all the more relevant. Better understanding risk and building relationships is key in working towards closing protection gaps and serving customers more effectively.

CCC Intelligent Solutions (CCC) has partnered with global analytics provider Verisk to leverage the two providers’ market-leading technologies to prevent auto insurance fraud.

Percipience, an insurance data and analytics platform provider, has partnered with AI-powered InsurTech Concirrus to expand data capabilities for insurers.

SPLICE Software, a customer engagement company specialising in automated communication workflows and opt-in management, has partnered with insurance carrier Mutual Benefit Group (MBG) to enhance the customer experience during the claims process.

Global reinsurer Swiss Re has teamed up with Britam and Oxfam to launch an index-based flood insurance solution in Kenya to protect small-scale farmers.