Consumer Platforms

After hours of doing battle with frustrating online forms, captcha loops, and AI chatbots, many fans finally managed to secure Oasis reunion tickets in late 2024, following an arduous slog that underlined that customer expectations and reality are rarely aligned. Insurance claims can often feel eerily similar, littered with endless forms and subpar digital systems. For many consumers, the process has become a 'Wonderwall' they just can't climb.

Can insurers really keep up as customer expectations shift?

After hours of doing battle with frustrating online forms, captcha loops, and AI chatbots, many fans finally managed to secure Oasis reunion tickets in...
Scenario-Based Machine Learning (SBML) is emerging as a powerful refinement to traditional portfolio optimisation techniques used across the insurance industry. Instead of relying on simplified, linear assumptions, SBML applies machine learning to thousands of stochastic scenarios, enabling models to detect complex interactions, non-linear responses and multi-objective trade-offs. The approach gives insurers a dynamic framework capable of reflecting regulatory capital demands, liability structures and shifting risk appetites more realistically than conventional optimisation tools.

What’s pushing insurers toward scenario-based ML?

Scenario-Based Machine Learning (SBML) is emerging as a powerful refinement to traditional portfolio optimisation techniques used across the insurance industry. Instead of relying on...
A familiar phrase often surfaces in compliance and risk discussions across the insurance sector: “This product isn’t regulated for AML, so we don’t need to monitor it.” In many markets, that assumption is supported by existing rules. Regulatory frameworks largely focus on life insurance policies, while non-life products such as motor, property, travel, and liability insurance rarely fall within formal AML requirements.

Insurance AML blind spots explained

A familiar phrase often surfaces in compliance and risk discussions across the insurance sector: “This product isn’t regulated for AML, so we don’t need...
Snapsheet, a global provider of claims management technology, has been selected by Aspire General Insurance, a rapidly growing personal auto carrier in California, to overhaul and scale its claims operations.

Snapsheet selected by Aspire to boost claims platform

Snapsheet, a global provider of claims management technology, has been selected by Aspire General Insurance, a rapidly growing personal auto carrier in California, to...
BOXX Insurance, the original all-in-one cyber insurance and protection provider, has launched a new product, Tech E&O by BOXX, aimed at next-generation startups and mature technology firms across SaaS, AI and digital infrastructure segments.

BOXX Insurance unveils Tech E&O for next-gen firms

BOXX Insurance, the original all-in-one cyber insurance and protection provider, has launched a new product, Tech E&O by BOXX, aimed at next-generation startups and...
Send Technology Solutions, an InsurTech specialist offering an underwriting workbench and digital insurance solutions, has appointed Daniel Pass as its new chief technology officer as the company continues to scale its platform and expand its technological capabilities.

Send hires Daniel Pass to lead tech strategy

Send Technology Solutions, an InsurTech specialist offering an underwriting workbench and digital insurance solutions, has appointed Daniel Pass as its new chief technology officer...
Insurity, a provider of cloud-based software for property and casualty insurance carriers, brokers, and MGAs, has announced that N2G Worldwide Insurance Services has officially gone live on Policy Decisions Evolution, marking the completion of a large-scale digital deployment.

N2G adopts Insurity’s Policy Decisions Evolution platform

Insurity, a provider of cloud-based software for property and casualty insurance carriers, brokers, and MGAs, has announced that N2G Worldwide Insurance Services has officially...
Laka, the award-winning insurer for cyclists and green mobility users, has landed a 6.5m Venture Debt Facility from HSBC Innovation Banking, bringing the total Series B funding to £14.1m.

Laka secures £6.5m debt facility from HSBC Innovation Banking

Laka, the award-winning insurer for cyclists and green mobility users, has landed a 6.5m Venture Debt Facility from HSBC Innovation Banking, bringing the total...
Lockton, the world’s largest privately held independent insurance brokerage, has announced its expansion into the Kingdom of Saudi Arabia, further cementing its footprint across the Middle East.

Lockton strengthens Middle East presence with Saudi expansion

Lockton, the world’s largest privately held independent insurance brokerage, has announced its expansion into the Kingdom of Saudi Arabia, further cementing its footprint across...
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How insurers can maximise value with AI

Artificial intelligence holds enormous promise for firms across insurance and financial services. But most pilot projects fail to scale, often stalled by fragmented data,...
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News Stories

InsurTech startup Pibit AI, which builds AI-powered underwriting technology for insurers, has secured $7m in fresh funding as it looks to accelerate development of its platform and expand its team.

Pibit AI raises $7m to boost insurance platform

InsurTech startup Pibit AI, which builds AI-powered underwriting technology for insurers, has secured $7m in fresh funding as it looks to accelerate development of...
HawkSoft, a long-standing provider of agency management systems for insurance professionals, has formed a strategic partnership with Liberate, an AI automation firm dedicated to building voice-driven tools specifically for the insurance sector.

HawkSoft and Liberate bring Voice AI to insurance agencies

HawkSoft, a long-standing provider of agency management systems for insurance professionals, has formed a strategic partnership with Liberate, an AI automation firm dedicated to...
Staysure, a leading travel insurance provider, has officially launched its suite of tailored travel insurance products in the Republic of Ireland, marking the company’s first major expansion beyond the UK.

Staysure brings trusted travel insurance to Irish market

Staysure, a leading travel insurance provider, has officially launched its suite of tailored travel insurance products in the Republic of Ireland, marking the company’s...
openIDL, an initiative of the Linux Foundation, dedicated to modernising and standardising insurance data across the global market, has launched the industry’s first free and open production-ready insurance data standard.

openIDL unveils first open insurance data standard

openIDL, an initiative of the Linux Foundation, dedicated to modernising and standardising insurance data across the global market, has launched the industry’s first free...
The insurance underwriting process has long been defined by complexity, delays, and manual tasks that slow decision-making. Traditional methods have relied heavily on fragmented systems, duplicated data entry, and email-based communication, leaving underwriters with limited time to properly assess risks. As carriers push for greater speed and accuracy, the industry is steadily turning to digital tools that reimagine how underwriting actually works, according to IntellectAI.

Inside the rise of digital underwriting workbenches

The insurance underwriting process has long been defined by complexity, delays, and manual tasks that slow decision-making. Traditional methods have relied heavily on fragmented...
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