Consumer Platforms

Insurity has launched its latest product update, known as the Andromeda release, introducing a wide range of new capabilities designed to help property and casualty insurers sharpen decision-making, speed up critical processes, and better control costs.

Insurity rolls out new Andromeda update to enhance underwriting speed

Insurity has launched its latest product update, known as the Andromeda release, introducing a wide range of new capabilities designed to help property and...
Intersys, a UK-based technology, has launched a new AI in the Workplace Governance Policy Template designed to help insurers, MGAs, brokers and market service providers manage risks in relation to AI adoption.

Intersys releases AI risk policy for insurance sector

Intersys, a UK-based technology, has launched a new AI in the Workplace Governance Policy Template designed to help insurers, MGAs, brokers and market service...
Customers typically enter the claims process at one of the most stressful points in their lives, and the industry’s traditional approach has often added friction rather than relief. Poor communication, unclear next steps and manual workflows all heighten anxiety, resulting in dissatisfaction and, ultimately, churn.

Three ways insurers can transform the claims journey

Customers typically enter the claims process at one of the most stressful points in their lives, and the industry’s traditional approach has often added...
Pro Global, a leading advisor in the specialist insurance sector, has launched its own Solicitors Regulation Authority (SRA) registered law firm, to manage complex claims litigation.

Pro Global reveals Pro Legal to streamline complex claims

Pro Global, a leading advisor in the specialist insurance sector, has launched its own Solicitors Regulation Authority (SRA) registered law firm, to manage complex...
Neutrinos, a leading provider of AI-powered automation technology for insurers, has been selected by Mutakamela Insurance Company, a subsidiary of Abu Dhabi National Insurance Company (ADNIC), to develop a new digital platform for SME Health and Motor insurance services.

Mutakamela Insurance selects Neutrinos to power digital platform

Neutrinos, a leading provider of AI-powered automation technology for insurers, has been selected by Mutakamela Insurance Company, a subsidiary of Abu Dhabi National Insurance...
InsurTech startup Pibit AI, which builds AI-powered underwriting technology for insurers, has secured $7m in fresh funding as it looks to accelerate development of its platform and expand its team.

Pibit AI raises $7m to boost insurance platform

InsurTech startup Pibit AI, which builds AI-powered underwriting technology for insurers, has secured $7m in fresh funding as it looks to accelerate development of...
HawkSoft, a long-standing provider of agency management systems for insurance professionals, has formed a strategic partnership with Liberate, an AI automation firm dedicated to building voice-driven tools specifically for the insurance sector.

HawkSoft and Liberate bring Voice AI to insurance agencies

HawkSoft, a long-standing provider of agency management systems for insurance professionals, has formed a strategic partnership with Liberate, an AI automation firm dedicated to...
openIDL, an initiative of the Linux Foundation, dedicated to modernising and standardising insurance data across the global market, has launched the industry’s first free and open production-ready insurance data standard.

openIDL unveils first open insurance data standard

openIDL, an initiative of the Linux Foundation, dedicated to modernising and standardising insurance data across the global market, has launched the industry’s first free...
After hours of doing battle with frustrating online forms, captcha loops, and AI chatbots, many fans finally managed to secure Oasis reunion tickets in late 2024, following an arduous slog that underlined that customer expectations and reality are rarely aligned. Insurance claims can often feel eerily similar, littered with endless forms and subpar digital systems. For many consumers, the process has become a 'Wonderwall' they just can't climb.

Can insurers really keep up as customer expectations shift?

After hours of doing battle with frustrating online forms, captcha loops, and AI chatbots, many fans finally managed to secure Oasis reunion tickets in...
Scenario-Based Machine Learning (SBML) is emerging as a powerful refinement to traditional portfolio optimisation techniques used across the insurance industry. Instead of relying on simplified, linear assumptions, SBML applies machine learning to thousands of stochastic scenarios, enabling models to detect complex interactions, non-linear responses and multi-objective trade-offs. The approach gives insurers a dynamic framework capable of reflecting regulatory capital demands, liability structures and shifting risk appetites more realistically than conventional optimisation tools.

What’s pushing insurers toward scenario-based ML?

Scenario-Based Machine Learning (SBML) is emerging as a powerful refinement to traditional portfolio optimisation techniques used across the insurance industry. Instead of relying on...

News Stories

GLASS PRISM: smarter SAA optimisation for the insurance sector

Ortec Finance has unveiled GLASS PRISM, a next-generation Strategic Asset Allocation (SAA) optimisation tool designed specifically for insurers navigating volatile markets, tightening regulation, and...
How a carrier launched an excess casualty line in 15 weeks

How a carrier launched an excess casualty line in 15 weeks

In the fast-moving Excess & Surplus (E&S) market, launching a new line of business typically takes anywhere between 12 and 18 months. Legacy system...
Artificial intelligence is entering a new phase in financial services, moving beyond analysis and automation into execution. Known as agentic AI, this next-generation of technology is emerging, and while earlier tools focused on generating insights, this new of systems can take action, manage workflows, and support decision-making in real time.

What insurers need to know about agentic AI

Artificial intelligence is entering a new phase in financial services, moving beyond analysis and automation into execution. Known as agentic AI, this next-generation of...
Digital health platforms often launch with strong engagement. Users are motivated, they explore features, and they respond well to guidance on healthier lifestyles. Over time, however, that momentum can fade. Many users gradually return to familiar routines, leaving platforms struggling to maintain long-term engagement.

How dacadoo uses rewards to boost digital health platforms

Digital health platforms often launch with strong engagement. Users are motivated, they explore features, and they respond well to guidance on healthier lifestyles. Over...
KYND, a cyber risk analytics provider, has been appointed by Converge, a US-based cyber insurance MGA, to support the expansion of its digital underwriting platform and growth strategy.

KYND to power Converge’s digital cyber underwriting growth

KYND, a cyber risk analytics provider, has been appointed by Converge, a US-based cyber insurance MGA, to support the expansion of its digital underwriting...
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