Consumer Platforms

Earnix, the global leader in intelligent SaaS solutions for financial services, has launched an advanced AI platform that is set to combine pricing analytics with automated credit risk decisioning.

Earnix unveils new platform to combine pricing optimisation and credit risk decisioning

Earnix, the global leader in intelligent SaaS solutions for financial services, has launched an advanced AI platform that is set to combine pricing analytics with automated credit risk decisioning.
The short-term disability (STD) claims process presents significant challenges for both carriers and benefits administrators. These inefficiencies primarily stem from reliance on outdated, manual processes like live calls, physical forms, and antiquated methods for capturing necessary documentation. Such approaches are not only resource-intensive but also create frustrating experiences for employees and employers alike. With client satisfaction and retention becoming ever more crucial, carriers are increasingly turning to new technologies to resolve these bottlenecks, as customer experience specialists Ushur explain.

How AI is streamlining short-term disability management and reducing costs

The short-term disability (STD) claims process presents significant challenges for both carriers and benefits administrators. These inefficiencies primarily stem from reliance on outdated, manual...
Insuritas, a prominent embedded insurance provider for financial institutions, has partnered with Recoop Disaster Insurance, a company that offers multi-peril disaster insurance coverage.

Insuritas partners with Recoop to enhance financial institutions’ disaster insurance offerings

Insuritas, a prominent embedded insurance provider for financial institutions, has partnered with Recoop Disaster Insurance, a company that offers multi-peril disaster insurance coverage.
Ushur, a leader in AI-powered Customer Experience Automation (CXA), has announced the launch of its new end-to-end solution designed specifically for insurance carriers offering group and worksite benefits.

Ushur enhances customer experience with new end-to-end solution for insurance carriers

Ushur, a leader in AI-powered Customer Experience Automation (CXA), has announced the launch of its new end-to-end solution designed specifically for insurance carriers offering group and worksite benefits.
Sompo, a prominent global provider of commercial and consumer property and casualty (re)insurance, has launched a new national marine insurance proposition tailored for the United Kingdom.

Sompo launches national marine insurance product for the UK market

Sompo, a prominent global provider of commercial and consumer property and casualty (re)insurance, has launched a new national marine insurance proposition tailored for the United Kingdom.
Howden, a leading international insurance broker and risk management group, has launched an innovative platform aimed at helping clients better evaluate and manage climate risks.

Howden unveils new resilience platform for climate risk analysis

Howden, a leading international insurance broker and risk management group, has launched an innovative platform aimed at helping clients better evaluate and manage climate risks.
CLARA Analytics, a leading provider of artificial intelligence (AI) technology for insurance claims optimisation, has been selected by Risk Administration Services, Inc. (RAS) to enhance its claims process.

RAS adopts CLARA Analytics’ AI solutions for advanced claims optimisation

CLARA Analytics, a leading provider of artificial intelligence (AI) technology for insurance claims optimisation, has been selected by Risk Administration Services, Inc. (RAS) to enhance its claims process.
In the fast-paced world of retail, securing customer loyalty requires more than just making sales—it’s about creating engaging, personalised experiences that keep shoppers coming back. With e-commerce giants and social media-driven brands constantly setting higher expectations, retailers must stay ahead by addressing customers' deeper wants and needs. From personalised shopping to advanced AI, the following strategies will help retailers retain customers and build long-term relationships.

10 key customer engagement strategies for retailers

In the fast-paced world of retail, securing customer loyalty requires more than just making sales—it’s about creating engaging, personalised experiences that keep shoppers coming back. With e-commerce giants and social media-driven brands constantly setting higher expectations, retailers must stay ahead by addressing customers' deeper wants and needs. From personalised shopping to advanced AI, the following strategies will help retailers retain customers and build long-term relationships.
Lloyd’s, the world’s leading marketplace for insurance and reinsurance, has announced that Sir Charles Roxburgh KCB will be its next Chair.

Lloyd’s announces Sir Charles Roxburgh as new Chair

Lloyd’s, the world’s leading marketplace for insurance and reinsurance, has announced that Sir Charles Roxburgh KCB will be its next Chair. This appointment is subject...
Zywave, a leading provider of SaaS InsurTech solutions for sales management and client delivery enablement, has announced a new CEO and a new CFO as part of a widespread leadership change.

Zywave unveils new CEO and CFO

Zywave, a leading provider of SaaS InsurTech solutions for sales management and client delivery enablement, has announced a new CEO and a new CFO as part of a widespread leadership change.

News Stories

GLASS PRISM: the AI tool redefining insurance investment strategy

Ortec Finance has unveiled GLASS PRISM, a next-generation strategic asset allocation (SAA) optimisation tool designed specifically for insurance asset managers. Built on what the firm...
The financial services sector is undergoing a period of rapid change as digital-first providers reshape how customers access and engage with products. Faster onboarding, transparent pricing, and personalised experiences are becoming standard expectations, placing increasing pressure on traditional banks and insurers to adapt.

Can bancassurance remain relevant in a digital-first financial landscape?

The financial services sector is undergoing a period of rapid change as digital-first providers reshape how customers access and engage with products. Faster onboarding,...
Pikl, an InsurTech focused on insurance-enabled business models, is scaling its flexible cancellation solution designed to help short-term rental platforms offer booking flexibility while protecting revenue.

Pikl builds insurance-led model for rental flexibility

Pikl, an InsurTech focused on insurance-enabled business models, is scaling its flexible cancellation solution designed to help short-term rental platforms offer booking flexibility while...
QBE, a global insurer, has partnered with Aurora to launch a fully automated lead algorithmic underwriting capability for complex specialty risks, now live within its Yacht Protection & Indemnity product.

QBE AND Aurora roll out end-to-end algorithmic underwriting

QBE, a global insurer, has partnered with Aurora to launch a fully automated lead algorithmic underwriting capability for complex specialty risks, now live within...
Lloyd’s, the global insurance marketplace, has selected 12 companies for Cohort 16 of the Lloyd’s Lab Accelerator following its latest Pitch Day, marking the start of a ten-week programme focused on innovation across underwriting, risk and operations.

Lloyd’s Lab selects 12 firms for Cohort 16 Accelerator

Lloyd’s, the global insurance marketplace, has selected 12 companies for Cohort 16 of the Lloyd’s Lab Accelerator following its latest Pitch Day, marking the...
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