Consumer Platforms

Ushur, a leading provider of AI-powered Customer Experience Automation™ (CXA), has announced that Mike Price has joined its executive leadership team as Chief Revenue Officer (CRO).

Ushur hires former Oracle and ForgeRock executive as new CRO

Ushur, a leading provider of AI-powered Customer Experience Automation™ (CXA), has announced that Mike Price has joined its executive leadership team as Chief Revenue Officer (CRO).
Claims management is a vital function within the insurance industry, focusing on the resolution and processing of claims made by policyholders. By optimising this process, insurers aim to handle claims more swiftly, reduce instances of fraud, and maintain regulatory compliance. Comarch delves deeper into what makes claims management so critical for insurers.

Why effective claims management is crucial for insurance companies

Claims management is a vital function within the insurance industry, focusing on the resolution and processing of claims made by policyholders. By optimising this process, insurers aim to handle claims more swiftly, reduce instances of fraud, and maintain regulatory compliance. Comarch delves deeper into what makes claims management so critical for insurers.
Acturis, a prominent technology provider for the general insurance industry, is set to integrate Covéa Insurance‘s Home IHP product into its platform.

Covéa Insurance’s Home IHP product launches on Acturis platform to boost broker choices

Acturis, a prominent technology provider for the general insurance industry, is set to integrate Covéa Insurance‘s Home IHP product into its platform.
Markel has partnered with mea Platform to enhance the accuracy of its underwriting procedure by utilising Machine Learning (ML).

Markel partners with mea to boost underwriting procedure with machine learning

Markel has partnered with mea Platform to enhance the accuracy of its underwriting procedure by utilising Machine Learning (ML).
Martello Re Limited, an asset-intensive reinsurer, has successfully closed a second round of equity funding, raising $935m from both existing and new shareholders.

Asset-intensive reinsurer Martello Re secures $935m in equity funding round

Martello Re Limited, an asset-intensive reinsurer, has successfully closed a second round of equity funding, raising $935m from both existing and new shareholders.
The Microinsurance Network (MiN), a non-profit association, has announced the appointment of Matthew Genazzini as its new executive director, effective 1 October 2024.

Microinsurance Network appoints Matthew Genazzini as new executive director

The Microinsurance Network (MiN), a non-profit association, has announced the appointment of Matthew Genazzini as its new executive director, effective 1 October 2024.
Akur8 and Mutual Capital Analytics partner to revolutionize insurance pricing with AI

Akur8 and Mutual Capital Analytics partner to revolutionize insurance pricing with AI

Akur8 and Mutual Capital Analytics have announced a strategic partnership aimed at transforming insurance pricing through advanced, AI-driven technologies. Akur8 is renowned for its innovative...
AEGIS London, the London-based Lloyd’s syndicate, has announced the formation of a new data science and analytics team to enhance its underwriting capabilities and data-driven initiatives.

AEGIS London forms new science and analytics team to enhance underwriting capabilities

AEGIS London, the London-based Lloyd’s syndicate, has announced the formation of a new data science and analytics team to enhance its underwriting capabilities and data-driven initiatives.
Traditionally, manufacturers have relied on dedicated handheld barcode scanners for inventory management, asset tracking, and supply chain operations. However, the advent of smartphone technology is transforming this practice. Modern smartphones can now accurately scan barcodes, QR codes, and other machine-readable symbols, tasks previously managed by specialised hardware. This shift is primarily driven by the need to optimise costs and operational efficiency, leveraging the ubiquity and versatility of mobile devices.

Cutting costs with smartphone barcode scanners

Traditionally, manufacturers have relied on dedicated handheld barcode scanners for inventory management, asset tracking, and supply chain operations. However, the advent of smartphone technology is transforming this practice. Modern smartphones can now accurately scan barcodes, QR codes, and other machine-readable symbols, tasks previously managed by specialised hardware. This shift is primarily driven by the need to optimise costs and operational efficiency, leveraging the ubiquity and versatility of mobile devices.
Insurity has partnered with Glia to launch a new platform designed to modernise and improve the way insurance carriers and MGAs interact with policyholders and agents.

Insurity and Glia launch platform to transform digital engagement for carriers and MGAs

Insurity has partnered with Glia to launch a new platform designed to modernise and improve the way insurance carriers and MGAs interact with policyholders and agents.

News Stories

The headlines arrive faster than anyone can process them. Missile strikes. Warnings of retaliation. Oil markets jolt as tensions rise around the Strait of Hormuz. Governments scramble to evacuate citizens. Across television studios and diplomatic corridors, the same uneasy question returns: when will this conflict stop?

What the US-Iran conflict reveals about global insurance risk

The headlines arrive faster than anyone can process them. Missile strikes. Warnings of retaliation. Oil markets jolt as tensions rise around the Strait of...
Many customers are familiar with the frustration of contacting a bank or insurer, only to be met with automated systems that fail to understand their needs. Long wait times and generic responses often add to the problem, rather than resolving it.

How AI is transforming call centres in banking and insurance

Many customers are familiar with the frustration of contacting a bank or insurer, only to be met with automated systems that fail to understand...
UK home insurers are expected to post a Net Combined Ratio of 103% in 2026, returning to loss-making territory as rising costs and competitive pressures weigh on profitability.

UK home insurers set for losses again in 2026

UK home insurers are expected to post a Net Combined Ratio of 103% in 2026, returning to loss-making territory as rising costs and competitive...
Zocks, an AI assistant for financial advisors, is expanding into the life insurance market with automation tools designed to streamline documentation, underwriting and client management.

Zocks brings AI assistant to life insurance workflows

Zocks, an AI assistant for financial advisors, is expanding into the life insurance market with automation tools designed to streamline documentation, underwriting and client...
HSB, part of Munich Re, has launched a new AI liability insurance product designed to protect small and medium-sized businesses from risks associated with artificial intelligence use.

HSB launches AI liability cover for SMEs

HSB, part of Munich Re, has launched a new AI liability insurance product designed to protect small and medium-sized businesses from risks associated with...
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