Consumer Platforms

Boost Insurance, a prominent player in the insurance infrastructure sector, has just announced the launch of a new product, designed to enrich its comprehensive insurance-as-a-service stack.

Boost Insurance launches Boost Re and full-stack captive-as-a-service offering

Boost Insurance, a prominent player in the insurance infrastructure sector, has just announced the launch of a new product, designed to enrich its comprehensive insurance-as-a-service stack.
In today's fast-paced digital landscape, streamlining insurance processes is a top priority for both insurers and insureds. One significant aspect of this transformation is simplifying document submissions. Allowing insureds to scan and submit documents online via a web portal not only saves valuable time but also increases automatic processing rates. Scanbot SDK explores the implementation of this feature using a Web SDK (Software Development Kit) for document scanning.

Streamlining insurance document submission: The power of web SDKs

In today's fast-paced digital landscape, streamlining insurance processes is a top priority for both insurers and insureds. One significant aspect of this transformation is simplifying document submissions. Allowing insureds to scan and submit documents online via a web portal not only saves valuable time but also increases automatic processing rates. Scanbot SDK explores the implementation of this feature using a Web SDK (Software Development Kit) for document scanning.
Streamlining group benefits communication: Key innovations & strategies

Streamlining group benefits communication: Key innovations & strategies

In the rapidly evolving world of group benefits, companies are doubling down on strategies that enhance their interactions and boost operational efficiency. Especially during the peak seasons, these firms are navigating a maze of challenges, with effective communication emerging as a paramount concern.
Aviva's Global Corporate and Specialty (GCS) has leveraged hyperexponential’s Pricing Decision Intelligence (PDI) platform, hx Renew, to build 20 new insurance pricing models in just nine months.

UK’s leading insurer Aviva fast-tracks pricing with hyperexponential

Aviva's Global Corporate and Specialty (GCS) has leveraged hyperexponential’s Pricing Decision Intelligence (PDI) platform, hx Renew, to build 20 new insurance pricing models in just nine months.
CRIF introduces Pet Check: A real-time pet insurance validation tool for the UK

CRIF introduces Pet Check: A real-time pet insurance validation tool for the UK

CRIF, a major player in Europe's financial services sector known for its risk management solutions, has ventured into the UK's insurance market with a real-time pet insurance service.
Will generative AI be a revolution for insurance?

Will generative AI be a revolution for insurance?

Unless you’ve spent the past year under a rock, you’ll be aware of the excitement for generative AI. While many have used the technology to write emails, do homework or create CVs, generative AI could be one of the most transformative technology stacks to businesses. Laila Beane, the chief marketing officer at IntellectAI, the insurtech and wealthtech brand of Intellect Design Arena, recently delved into generative AI’s impact on insurance.
Florida-based Heritage Insurance Company has revealed that it has tapped Guidewire Software to significantly bolster its claims operation.

Heritage Insurance taps Guidewire to bolster claims operation

Florida-based Heritage Insurance Company has revealed that it has tapped Guidewire Software to significantly bolster its claims operation.
Argenta Syndicate Management Limited (ASML), a prominent player in the insurance sector, has made a strategic move by choosing Moody’s ESG (Environmental, Social, and Governance) insurance underwriting solution.

Argenta adopts Moody’s ESG solution for sustainable underwriting

Argenta Syndicate Management Limited (ASML), a prominent player in the insurance sector, has made a strategic move by choosing Moody’s ESG (Environmental, Social, and Governance) insurance underwriting solution.
Ushur, FNOL, Customer Experience Automation, Invisible App, Natural Language Processing, insurance 2023, claims process 2023, AI in insurance, machine learning, claim adjusters, digital claims process, customer satisfaction, insurance communication, personalisation in insurance

The future of insurance claims: How automation and AI are enhancing customer experience

Navigating the insurance claim process often comes during challenging times for customers. Following an accident, emergency, or even a natural calamity, individuals typically feel apprehensive and uncertain. This anxiety can be exacerbated if the claim experience further contributes to their distress, whether it's due to the damage to their possessions or physical injuries.
For many insurers, providing a satisfactory customer experience is at the forefront of their ambitions. One such InsurTech is Usher, who prides themselves on their industry-leading solution, Customer Experience Automation (CXA) platform. But why is this solution so groundbreaking? And can it be the silver bullet many carriers need?

How Ushur is pioneering the future of InsurTech with advanced CXA

For many insurers, providing a satisfactory customer experience is at the forefront of their ambitions. One such InsurTech is Usher, who prides themselves on their industry-leading solution, Customer Experience Automation (CXA) platform. But why is this solution so groundbreaking? And can it be the silver bullet many carriers need?

News Stories

Plum secures ₹193cr ($20.6m) to reach 10 million employees

Plum, an Indian employee health and corporate insurance platform, has raised a Series B round of ₹193 crore ($20.6m) to scale its claims experience...
Notch closes $30m round to power end-to-end AI agents

Notch closes $30m round to power end-to-end AI agents

Notch, an AI operating system for regulated industries, has closed a $30m Series A funding round, taking its total capital raised to $45m. The raise...
The insurance industry is undergoing a period of rapid transformation as carriers increasingly turn to artificial intelligence, automation and advanced analytics to improve decision-making and accelerate pricing processes.

How Akur8 is building an end-to-end actuarial platform for the next era of insurance

The insurance industry is undergoing a period of rapid transformation as carriers increasingly turn to artificial intelligence, automation and advanced analytics to improve decision-making...
Chubb has partnered with Safe Harbor Marinas, the world’s largest owner and operator of marinas, to become the preferred insurance provider for its members.

Chubb named preferred insurer for Safe Harbor Marinas

Chubb has partnered with Safe Harbor Marinas, the world’s largest owner and operator of marinas, to become the preferred insurance provider for its members. The...
Cytora, a digital risk processing platform for insurers, has partnered with Ideal Postcodes to integrate address validation and postcode intelligence into its underwriting workflows.

Cytora integrates Ideal Postcodes address data

Cytora, a digital risk processing platform for insurers, has partnered with Ideal Postcodes to integrate address validation and postcode intelligence into its underwriting workflows. The...
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