Consumer Platforms

For many insurers, providing a satisfactory customer experience is at the forefront of their ambitions. One such InsurTech is Usher, who prides themselves on their industry-leading solution, Customer Experience Automation (CXA) platform. But why is this solution so groundbreaking? And can it be the silver bullet many carriers need?

Within the realms of specialty and commercial insurance, there's a heightened focus on precision. These particular markets demand more than just the usual numerical analysis when it comes to policy pricing. For them, pricing is not only a combination of art and science but also a strategic influencer. As the world embraces digital advancements, those who manage to break free from traditional practices dominate the industry.

In the evolving landscape of insurance, there is a stark need for adaptation. The rampant shift towards digitalisation has impacted the very core of how insurers operate, but the data-driven wave hasn't been smooth sailing. Underwriters and actuaries, key players in the industry, voice discontent with contemporary processes.

State Farm has joined USAA in incorporating crash detection capabilities into their respective mobile applications.

In today's digital age, document scanning has become a critical tool for both individuals and businesses. But not every scanning solution is created equal. Scanbot SDK has outlined what you need to know when integrating scanning software into your mobile or web application.

Go to any FinTech event and it is instantly clear that customer engagement is a major priority for most companies. Given its significance, are insurance firms doing enough or should they be doing more?

Irish FinTech company, Fineos, primarily known for its prowess in the insurance software segment, has impressively clinched a $40m investment to fortify its financial foundation.

InsurTech Lula has raised $35.5m in a Series B funding round following a massive surge in customers. 

InsurTech giant Acturis Group has acquired Broker Buddha as it looks to enter the US market. 

As the business environment evolves, the insurance sector grapples with a pertinent issue: talent. Maintaining a competitive edge, staying relevant, and demonstrating resilience are pivotal for survival, and people with the right skills are key to these endeavours.