Infrastructure/Back-end

NFU-mutual-selects-FRISS-to-automate-and-streamline-trust

NFU Mutual selects FRISS to automate and streamline trust

NFU Mutual, an insurer in the UK, has selected FRISS to automate trust throughout its policy and claim lifecycle. FRISS is an AI-powered fraud, risk...
carpe-data-teams-up-with-duck-creek-to-boost-claims-and-underwriting

Carpe Data teams up with Duck Creek to boost claims and underwriting platform

Carpe Data, a next-generation online data provider for insurers, has partnered with intelligent solutions provider Duck Creek to integrate Carpe Data’s ClaimsX and Minerva products into Duck Creek’s claims and underwriting platforms.
Silicon-valley-telematics-startup-novo-insurance-selects-duck-creek

Silicon Valley telematics startup Novo Insurance selects Duck Creek

Duck Creek Technologies, an intelligent solutions provider looking to define the future of property and casualty (P&C) insurance, has been selected by Silicon Valley telematics startup, Novo Insurance, as its technology platform of choice for policy, billing, insights, and data hub solutions.
questions-to-ask-when-swtiching-to-a-cloud-CCM

What questions should you ask when switching to a cloud CCM system?

When looking to make a switch from a legacy on-premise to cloud-based CCM solutions, Smart Communications stresses the importance of asking certain questions before signing a new vendor contract.
ushur-launches-ushurx-to-solve-customer-engagement-issues-in-insurance-and-healthcare

Ushur launches UshurX to solve issues in insurance and healthcare

Ushur, an AI-powered customer experience automation platform, has launched UshurX, a line of pre-packaged solutions focused on solving the most common customer engagement issues in healthcare, insurance and other highly regulated industries.
insurance-technology-developer-hawksoft-welcomes-valchoice-as-api-partner

Insurance technology developer Hawksoft welcomes ValChoice

HawkSoft, an insurance technology developer based in Oregon, has welcomed ValChoice as a new API Partner.
hyperexponential-selected-by-fortune500-insurance giant-markel-to-transform-underwriting-processes

Fortune 500 insurance giant Markel selects hyperexponential to transform underwriting

Fortune 500 financial services holding company Markel, has selected hyperexponential’s next-generation pricing tool, Renew, to transform its underwriting processes in the UK.
Hippo-insurance-selects-opterrix-to-optimise-claims-workflows

Hippo Insurance selects Opterrix to optimise claims workflows

Hippo Insurance has selected Opterrix, a provider of risk intelligence or the property & casualty insurance industry, to optimise claims workflows.
pathpoint-launches-streamlined-platform-to-save-agents-time

Pathpoint launches streamlined platform to save agents time

Pathpoint, a digital, modern wholesaler where insurance agents can get bindable small commercial E&S quotes in minutes, has launched PathPay, a new, streamlined platform.
hx-and-supercede-join-SaaS-platforms-for-rapid-reinsurance-dealmaking

hx and Supercede combine SaaS platforms for rapid reinsurance dealmaking

hyperexponential (hx), a SaaS pricing platform for insurers, has partnered with Supercede to combine SaaS platforms to enable rapid reinsurance dealmaking.
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News Stories

Why underwriting workbenches are transforming insurance

Why underwriting workbenches are transforming insurance

For decades, the underwriting process has been slowed by labour-intensive tasks, disjointed systems, and repetitive manual work. Traditional methods often require underwriters to gather information...
Onics, a Danish smart-home technology firm with a significant presence in the Nordic insurance market, is expanding into the UK as it seeks to help home insurers curb losses.

Onics launches IoT solutions for UK home insurers

Onics, a Danish smart-home technology firm with a significant presence in the Nordic insurance market, is expanding into the UK as it seeks to...
Intersys, a UK-based technology, has launched a new AI in the Workplace Governance Policy Template designed to help insurers, MGAs, brokers and market service providers manage risks in relation to AI adoption.

Intersys releases AI risk policy for insurance sector

Intersys, a UK-based technology, has launched a new AI in the Workplace Governance Policy Template designed to help insurers, MGAs, brokers and market service...
Tide, the UK’s leading business management platform supporting more than 14% of UK small and medium-sized businesses, has introduced a new insurance service for SMBs.

Tide unveils new insurance service for small businesses

Tide, the UK’s leading business management platform supporting more than 14% of UK small and medium-sized businesses, has introduced a new insurance service for...
Customers typically enter the claims process at one of the most stressful points in their lives, and the industry’s traditional approach has often added friction rather than relief. Poor communication, unclear next steps and manual workflows all heighten anxiety, resulting in dissatisfaction and, ultimately, churn.

Three ways insurers can transform the claims journey

Customers typically enter the claims process at one of the most stressful points in their lives, and the industry’s traditional approach has often added...
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