Life/Health Insurance

Customer retention is more than just a metric in the insurance sector—it underpins profitability and sustainable growth. As the industry evolves and consumer expectations rise, insurers must innovate to retain customers and maintain a competitive edge. Digital health technology platform dacadoo explores nine key actionable strategies for life and health insurers to foster loyalty and drive long-term customer engagement.

9 key customer retention strategies for life and health insurers

Customer retention is more than just a metric in the insurance sector—it underpins profitability and sustainable growth. As the industry evolves and consumer expectations rise, insurers must innovate to retain customers and maintain a competitive edge. Digital health technology platform dacadoo explores nine key actionable strategies for life and health insurers to foster loyalty and drive long-term customer engagement.
The digital health landscape is reshaping how organisations across various industries engage with their users. From healthcare providers to retail companies, businesses are leveraging innovative technologies to enhance user interactions, prioritise preventive care, and promote overall wellness. This evolution signifies a shift from traditional, reactive models to proactive strategies that deliver meaningful value to users. Digital health technology platform dacadoo delves into the top 10 digital health tools organisations can’t afford to ignore in 2025.

10 digital health tools organisations can’t afford to ignore in 2025

The digital health landscape is reshaping how organisations across various industries engage with their users. From healthcare providers to retail companies, businesses are leveraging...
CoverGo, a global leader in no-code in delivering advanced solutions for health, life, and property & casualty (P&C) insurance sectors, has launched a platform designed as a next-generation solution for health claims management.

CoverGo launches new platform to revolutionise health claims management

CoverGo, a global leader in no-code in delivering advanced solutions for health, life, and property & casualty (P&C) insurance sectors, has launched a platform designed as a next-generation solution for health claims management.
Insured Nomads, a global insurance provider specialising in solutions for remote professionals, and Doerscircle have joined forces to offer an innovative embedded health insurance program tailored for freelancers, entrepreneurs, and SMBs worldwide.

Insured Nomads and Doerscircle collaborate to revolutionise health benefits for freelancers globally

Insured Nomads, a global insurance provider specialising in solutions for remote professionals, and Doerscircle have joined forces to offer an innovative embedded health insurance...
In today’s digital-first workplace, empathy has become a key driver of successful leadership. Historically, leadership often focused on efficiency and emotionless processes. However, the shift towards authentic leadership highlights the need for human-centric strategies. As technology becomes more integrated into our daily lives, the ability to lead with empathy has emerged as a competitive advantage. Leading HealthTech specialist Air Doctor examines this shift in strategy.

Leading with empathy: transforming workplace culture in a digital age

In today’s digital-first workplace, empathy has become a key driver of successful leadership. Historically, leadership often focused on efficiency and emotionless processes. However, the shift towards authentic leadership highlights the need for human-centric strategies. As technology becomes more integrated into our daily lives, the ability to lead with empathy has emerged as a competitive advantage. Leading HealthTech specialists Air Doctor examines this shift in strategy.
Missouri-based iCover, an InsurTech provider specialising in algorithmic underwriting, has introduced a new online marketplace for life, health, and wellness products.

iCover launches online marketplace for life, health, and wellness products

Missouri-based iCover, an InsurTech provider specialising in algorithmic underwriting, has introduced a new online marketplace for life, health, and wellness products. The launch of iCover...
World Nomads, an InsurTech specialising in travel insurance, has joined forces with Air Doctor, a global medical network, to provide travellers with improved access to healthcare services.

Air Doctor and World Nomads collaborate to deliver seamless medical care in 75+ countries

World Nomads, an InsurTech specialising in travel insurance, has joined forces with Air Doctor, a global medical network, to provide travellers with improved access to healthcare services.
Remote, a leading global HR platform and payroll provider, has teamed up with InsurTech firm Kota to enable companies to seamlessly manage their employee health benefits across multiple countries.

Remote partners with Kota to simplify global health insurance management for businesses

Remote, a leading global HR platform and payroll provider, has teamed up with InsurTech firm Kota to enable companies to seamlessly manage their employee health benefits across multiple countries.
Luma Financial Technologies, a global leader in structured products and insurance solutions, has announced its expansion into the life insurance sector.

Luma Financial Technologies launches innovative life insurance platform

Luma Financial Technologies, a global leader in structured products and insurance solutions, has announced its expansion into the life insurance sector.
DigitalOwl, a provider of advanced AI solutions tailored for the life insurance and legal sectors, has announced a new partnership with ExamOne which aims to enhance client services across the United States.

DigitalOwl and ExamOne join forces to revolutionise life insurance underwriting

DigitalOwl, a provider of advanced AI solutions tailored for the life insurance and legal sectors, has announced a new partnership with ExamOne which aims to enhance client services across the United States.

News Stories

Why underwriting workbenches are transforming insurance

Why underwriting workbenches are transforming insurance

For decades, the underwriting process has been slowed by labour-intensive tasks, disjointed systems, and repetitive manual work. Traditional methods often require underwriters to gather information...
Onics, a Danish smart-home technology firm with a significant presence in the Nordic insurance market, is expanding into the UK as it seeks to help home insurers curb losses.

Onics launches IoT solutions for UK home insurers

Onics, a Danish smart-home technology firm with a significant presence in the Nordic insurance market, is expanding into the UK as it seeks to...
Intersys, a UK-based technology, has launched a new AI in the Workplace Governance Policy Template designed to help insurers, MGAs, brokers and market service providers manage risks in relation to AI adoption.

Intersys releases AI risk policy for insurance sector

Intersys, a UK-based technology, has launched a new AI in the Workplace Governance Policy Template designed to help insurers, MGAs, brokers and market service...
Tide, the UK’s leading business management platform supporting more than 14% of UK small and medium-sized businesses, has introduced a new insurance service for SMBs.

Tide unveils new insurance service for small businesses

Tide, the UK’s leading business management platform supporting more than 14% of UK small and medium-sized businesses, has introduced a new insurance service for...
Customers typically enter the claims process at one of the most stressful points in their lives, and the industry’s traditional approach has often added friction rather than relief. Poor communication, unclear next steps and manual workflows all heighten anxiety, resulting in dissatisfaction and, ultimately, churn.

Three ways insurers can transform the claims journey

Customers typically enter the claims process at one of the most stressful points in their lives, and the industry’s traditional approach has often added...

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