Life/Health Insurance

Walaa, a leading insurer in Saudi Arabia, and CoverGo, a global InsurTech providing core insurance platforms for health and P&C insurers, have gone live with a next-generation digital health insurance claims platform aimed at transforming Walaa’s claims operations and customer experience.

Walaa and CoverGo launch next-gen digital health claims platform

Walaa, a leading insurer in Saudi Arabia, and CoverGo, a global InsurTech providing core insurance platforms for health and P&C insurers, have gone live...
Tata Consultancy Services (TCS) has expanded its partnership with Aviva, the UK’s leading insurance provider, with its FCA-regulated subsidiary Diligenta UK set to manage more than 6.5m policies under end-to-end administration services. The expansion covers an additional portfolio of Life Insurance business, enabling Aviva to deliver digitally transformed services, experiences, and outcomes for its customers. This enterprise-level digitisation approach follows New Consumer Duty Principles, focusing on positive outcomes for policyholders. Key initiatives include self-service capabilities, digitally powered service delivery centres, and a simplified technology landscape. TCS leverages its BaNCSTM platform and contextual knowledge to enhance service quality for all stakeholders, including policyholders, advisers, and operational staff. The platform enables faster resolutions, improved access to information, and better outcomes for customers. Diligenta has successfully migrated several million policies to TCS BaNCSTM and remains committed to providing highly digitised, automated services that enhance customer experiences. Residing on a digital core, TCS BaNCSTM for Life Insurance and Pensions supports conversational interfaces that guide users through their business journeys. Its new product configurator allows agile product launches in days, while a rich set of domain APIs enables interoperability across channels and business lines. The platform’s one ecosystem and open products philosophy support advanced digital portals with built-in first-point resolution (FPR), straight-through processing (STP), and risk control features, offering policyholders enhanced self-service and contextualised insights. R Vivekanand, President, BFSI Products & Platforms, TCS, said, “Our enduring partnership with Aviva, established on mutual trust and commitment over many years, has continually strengthened and delivered a better experience for customers. Aviva’s ongoing trust in our services, and their decision to entrust us with additional portfolios, demonstrates the depth of our collaboration. We remain dedicated to delivering an exceptional experience for Aviva and its customers. We continue to invest in our TCS BaNCSTM platform and services to stay ahead in the fast-changing tech landscape, as we strive to enhance end-to-end customer experience benchmarks within the UK Life and Pensions industry.” Keep up with all the latest FinTech news here  Copyright © 2026 FinTech Global

TCS partners with Aviva to manage 6.5m life insurance policies

Tata Consultancy Services (TCS) has expanded its partnership with Aviva, the UK’s leading insurance provider, with its FCA-regulated subsidiary Diligenta UK set to manage...
Hannover Life Reassurance Company of America has announced a significant leadership transition, as it looks to begin a new chapter for its US operations.

Hannover Re US announces new CEO

Hannover Life Reassurance Company of America has announced a significant leadership transition, as it looks to begin a new chapter for its US operations. The...
Ethos adds Aflac cancer insurance to independent distribution suite

Ethos adds Aflac cancer insurance to independent distribution suite

Ethos, a leading life insurance technology company, has announced a new partnership with Aflac, a major provider of supplemental health insurance in the US. The...
TCS expands Diligenta services for Aviva life and pensions

TCS expands Diligenta services for Aviva life and pensions

Tata Consultancy Services (TCS) has expanded its partnership with Aviva, the UK’s leading Insurance, Wealth and Retirement provider, to further enhance customer experience across life...
Lumera acquires Acuity to strengthen UK life and pensions reach

Lumera acquires Acuity to strengthen UK life and pensions reach

Lumera, a European InsurTech company, has agreed to acquire Acuity, a UK-based consultancy specialising in complex pensions and workforce reform for public sector schemes,...
Vietnamese InsurTech startup Saladin has raised an undisclosed amount in a Series A round led by SBI Ven Capital, through its joint fund with Kyobo Securities and NTUitive.

Saladin lands fresh funding to scale digital insurance

Vietnamese InsurTech startup Saladin has raised an undisclosed amount in a Series A round led by SBI Ven Capital, through its joint fund with...
Techficient has unveiled Surefire, a new end-to-end life insurance underwriting platform designed to simplify underwriting, cut costs, and improve business quality for carriers.

Techficient debuts Surefire solution to simplify life insurance processes

Techficient has unveiled Surefire, a new end-to-end life insurance underwriting platform designed to simplify underwriting, cut costs, and improve business quality for carriers. The InsurTech...
Sixfold, the AI underwriting platform used by leading life, health and P&C insurers, has launched a new AI Adoption Guide to help carriers accelerate the transition from pilot programmes to full deployment.

Sixfold unveils AI adoption guide for insurers

Sixfold, the AI underwriting platform used by leading life, health and P&C insurers, has launched a new AI Adoption Guide to help carriers accelerate...
LifeSearch, a UK-based protection advice specialist, has become the first company to integrate a fully digital trust solution into a self-serve life insurance journey, enabling customers to place policies bought online directly into trust.

LifeSearch launches digital trust for online life insurance

LifeSearch, a UK-based protection advice specialist, has become the first company to integrate a fully digital trust solution into a self-serve life insurance journey,...
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Azos, a Brazilian InsurTech focused on individual life insurance, has raised $25m in a Series C round to expand in a market still dominated by Bradesco and Prudential.

Brazilian InsurTech Azos raises $25m Series C

Azos, a Brazilian InsurTech focused on individual life insurance, has raised $25m in a Series C round to expand in a market still dominated...
Cytora, a digital risk processing platform for the insurance industry, has launched Cytora Autopilot, a new agentic AI capability designed to enable insurers to automate end-to-end risk workflows for the first time.

Cytora launches agentic AI to automate risk workflows

Cytora, a digital risk processing platform for the insurance industry, has launched Cytora Autopilot, a new agentic AI capability designed to enable insurers to...
ZestyAI, a risk and decision intelligence platform for the insurance industry, has secured partnerships with two US regional insurers, Harford Mutual Insurance Group and American European Insurance Group (AEIG), to strengthen property-level underwriting across their respective portfolios.

Harford Mutual and AEIG partner with ZestyAI

ZestyAI, a risk and decision intelligence platform for the insurance industry, has secured partnerships with two US regional insurers, Harford Mutual Insurance Group and...
AutoRek, a financial operations automation platform, has revealed that 82% of insurers believe AI will dominate the industry's future, yet just 14% have fully integrated it into their financial operations, exposing a stark divide between ambition and real-world adoption across the sector.

Insurance sector’s AI ambition outpaces action, report finds

AutoRek, a financial operations automation platform, has revealed that 82% of insurers believe AI will dominate the industry's future, yet just 14% have fully...
In the first half of 2025, natural disasters caused around $131bn in potential insurance losses globally. Only about $80bn of that was insured. What remains is an uninsured black hole larger than the GDP of Bahrain.

How extreme weather is widening insurance protection gaps

In the first half of 2025, natural disasters caused around $131bn in potential insurance losses globally. Only about $80bn of that was insured. What...
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