InsurTech

In today's business landscape, prioritising the customer experience (CX) has become a ubiquitous concern across all industries. In the InsurTech realm, competition is intensifying, and insurance providers are increasingly recognising the pivotal role of the CX in attracting and retaining clients. FinTech Global sat down with a pair of industry experts to dissect this phenomenon. 

Why InsurTechs need to focus on the customer experience

In today's business landscape, prioritising the customer experience (CX) has become a ubiquitous concern across all industries. In the InsurTech realm, competition is intensifying, and insurance providers are increasingly recognising the pivotal role of the CX in attracting and retaining clients. FinTech Global sat down with a pair of industry experts to dissect this phenomenon. 
London-based firm Tint Financial Services has announced the appointment of a new Chief Commercial Officer in a bid to help develop SME insurance. 

Tint Financial unveils new hire to help develop SME insurance

London-based firm Tint Financial Services has announced the appointment of a new Chief Commercial Officer in a bid to help develop SME insurance. 
Nationwide is set to streamline its life underwriting process through a groundbreaking new partnership with DigitalOwl.

Nationwide to streamline life underwriting process with DigitalOwl’s advanced AI technology

Nationwide is set to streamline its life underwriting process through a groundbreaking new partnership with DigitalOwl.
Pekin Insurance, an Illinois-based multi-state property and casualty (P&C) insurer, has announced that it has implemented the Guidewire InsuranceSuite on Guidewire Cloud to power its core business.

Pekin Insurance implements Guidewire Cloud to power core business

Pekin Insurance, an Illinois-based multi-state property and casualty (P&C) insurer, has announced that it has implemented the Guidewire InsuranceSuite on Guidewire Cloud to power its core business.
ShoreOne Insurance Company has announced the appointment of a new Chief Claims Officer, as the firm looks to drive efficiency.

ShoreOne Insurance strengthens leadership team in bid to drive efficiency

ShoreOne Insurance Company has announced the appointment of a new Chief Claims Officer, as the firm looks to drive efficiency.
Cake, a transactional marketplace tailored for independent insurance agents, has successfully concluded a pre-seed funding round, securing a $1.3m investment.

InsurTech startup Cake lands $1.3m in pre-seed funding

Cake, a transactional marketplace tailored for independent insurance agents, has successfully concluded a pre-seed funding round, securing a $1.3m investment.
The insurance industry is undergoing rapid transformation, and as we embark on a new year, it’s essential to anticipate the key trends and developments shaping its future. InsurTech firm Novidea delves into its top ten predictions for the insurance sector in 2024.

The top 10 insurance industry predictions for 2024

The insurance industry is undergoing rapid transformation, and as we embark on a new year, it’s essential to anticipate the key trends and developments...
Admiral and Google Cloud have entered into a strategic partnership aimed at revolutionising the digital landscape of financial services in the UK.

Admiral partners with Google Cloud to enhance digital offerings

Admiral and Google Cloud have entered into a strategic partnership aimed at revolutionising the digital landscape of financial services in the UK.
Bupa, a British-founded global non-profit health insurance fund, has made a significant move towards supporting Australian healthcare startups with the launch of Bupa Ventures, a $20m venture capital fund.

Health Insurance firm Bupa unveils $20m VC fund for Aussie healthcare startups

Bupa, a British-founded global non-profit health insurance fund, has made a significant move towards supporting Australian healthcare startups with the launch of Bupa Ventures, a $20m venture capital fund.
HDI Embedded, a subsidiary of HDI offering embedded insurance solutions, has embarked on a strategic collaboration with German insurance startup Wefox and Italian telecommunications company WINDTRE. 

HDI Embedded, Wefox, and WINDTRE join forces for household appliance protection

HDI Embedded, a subsidiary of HDI offering embedded insurance solutions, has embarked on a strategic collaboration with German insurance startup Wefox and Italian telecommunications company WINDTRE. 

News Stories

Irish InsurTech Kayna joins Guidewire Vanguards programme

Irish InsurTech Kayna joins Guidewire Vanguards programme

Kayna, an embedded insurance distribution platform headquartered in Cork, Ireland, has been accepted into the Guidewire InsurTech Vanguards programme, run by property and casualty...
Adaptive Insurance taps ZestyAI for storm risk underwriting

Adaptive Insurance taps ZestyAI for storm risk underwriting

Adaptive Insurance, a specialist provider of climate-focused insurance products, has selected ZestyAI, an AI-powered risk and decision intelligence platform, to integrate property-level storm risk...
Insurance CEO views agentic AI

Insurance CEOs identify agentic AI as a value driver with 44% expecting major benefits

KPMG's Insurance CEO Outlook surveyed 110 insurance CEOs across 11 markets, all leading organisations with revenues above $500m 44% of CEOs expect agentic...

TCS secures multiyear managed services deal

Tata Consultancy Services (TCS), a global IT services and consulting firm, has entered into a multiyear transformation and managed services agreement with Canada Life,...

Zinnia unveils API-first tools for insurance distribution

Zinnia, an Eldridge Industries-backed life and annuity InsurTech platform, has launched headless annuity order entry capabilities, allowing carriers, banks, broker-dealers, and independent marketing organisations...
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