InsurTech

Technology is the cornerstone of the modern insurance sector, yet grappling with technical debt remains a significant challenge for many insurers. Technical debt arises when shortcuts in IT infrastructure accumulate, impeding sustained and robust practices for long-term growth, as Hyperexponential explain.

Tackling technical debt in the insurance industry

Technology is the cornerstone of the modern insurance sector, yet grappling with technical debt remains a significant challenge for many insurers. Technical debt arises when shortcuts in IT infrastructure accumulate, impeding sustained and robust practices for long-term growth, as Hyperexponential explain.
In an era defined by technological leaps, the insurance industry faces a pivotal juncture: with the opportunity to embrace Generative AI (GenAI) to elevate the customer experience at the forefront of that. FinTech Global had the privilege to speak with Deepti Kalra, Vice President & Head of AI Products & Solutions – Insurance Analytics at EXL, to delve into the crucial facets of GenAI and its transformative potential within insurance. 

How insurance firms can incorporate GenAI to improve the customer experience

In an era defined by technological leaps, the insurance industry faces a pivotal juncture: with the opportunity to embrace Generative AI (GenAI) to elevate the customer experience at the forefront of that. FinTech Global had the privilege to speak with Deepti Kalra, Vice President & Head of AI Products & Solutions – Insurance Analytics at EXL, to delve into the crucial facets of GenAI and its transformative potential within insurance. 
Ushur has introduced innovative AI-powered solutions aimed at automating and streamlining the intake process for Group Benefits sales quoting and requests for proposal (RFP).

Ushur unveils AI-powered automation solutions for Group Benefits quoting

Ushur has introduced innovative AI-powered solutions aimed at automating and streamlining the intake process for Group Benefits sales quoting and requests for proposal (RFP).
Akur8 and Ohio Mutual Insurance Group form strategic alliance for advanced insurance pricing capabilities

Akur8 and Ohio Mutual Insurance Group form strategic alliance for advanced insurance pricing capabilities

Akur8, known for its next-generation insurance pricing solution powered by transparent machine learning, has recently announced a strategic partnership with Ohio Mutual Insurance Group.
Roadzen

Roadzen appoints new CFO in bid to continue expansion

Roadzen Inc., a global pioneer in AI-driven insurance and mobility solutions, has announced a new Chief Financial Officer (CFO) designed to continue the firm’s expansion.
Blue Cross extends partnership with Blink Parametric

Blue Cross extends partnership with Blink Parametric to enhance Canadian travel insurance

Blue Cross, a renowned insurance provider trusted across Canada, and Blink Parametric, an innovative Ireland-based InsurTech company, have announced an extension of their partnership...
Mumbai's InsurTech pioneer Riskcovry secures $4.5m in latest funding round

Mumbai’s InsurTech pioneer Riskcovry secures $4.5m in latest funding round

Riskcovry, a Mumbai-based InsurTech startup, has raised around $4.5m in a bridge funding round.
Majesco expands P&C solutions with strategic acquisition of DRC Business

Majesco expands P&C solutions with strategic acquisition of DRC Business

Majesco, a global provider of cloud insurance software solutions, has recently announced its acquisition of the Decision Research Corporation (DRC) business.
Gallagher Re, a prominent entity in the reinsurance sector, has announced a leadership reshuffle, as the firm looks to continue to build its pool of talent.

Gallagher Re announces leadership team reshuffle

Gallagher Re, a prominent entity in the reinsurance sector, has announced a leadership reshuffle, as the firm looks to continue to build its pool of talent.
Webull Corporation, a leading digital investment platform, has announced the launch of brokerage services in Canada.

Webull expands brokerage services into Canada

Webull Corporation, a leading digital investment platform, has announced the launch of brokerage services in Canada.

News Stories

AI accountability drives insurance trends in Q1 2026

The broad predictions made for insurance in 2026 have largely held up. But according to analysis from Tietoevry, the story emerging from the first...
Insurance pricing modernisation is often framed as a technology problem, but in reality, it is increasingly a leadership and operating model challenge. The organisations that succeed are not necessarily those that invest the most in systems, but those that are able to rethink how pricing is structured, prioritised and embedded across the business.

Why insurers are rethinking how pricing is structured

Insurance pricing modernisation is often framed as a technology problem, but in reality, it is increasingly a leadership and operating model challenge. The organisations...
Aon, the global professional services and insurance brokerage firm, has expanded its Claims Copilot platform across North America, Asia Pacific and several countries in the EMEA region as part of a wider push to strengthen data-led claims management capabilities.

Insurance giant Aon rolls out Claims Copilot globally

Aon, the global professional services and insurance brokerage firm, has expanded its Claims Copilot platform across North America, Asia Pacific and several countries in...
insured.io, an InsurTech company specialising in omnichannel customer experience technology for insurers, has launched a new AI-powered virtual claims agent designed to automate the First Notice of Loss (FNOL) process across voice and chat channels.

insured.io rolls out omnichannel Claims AI solution

insured.io, an InsurTech company specialising in omnichannel customer experience technology for insurers, has launched a new AI-powered virtual claims agent designed to automate the...
Outmarket AI, an InsurTech company developing AI software for insurance brokers and agencies, has raised $17m in a Series A funding round led by Permanent Capital Ventures.

Outmarket AI lands $17m to expand insurance platform

Outmarket AI, an InsurTech company developing AI software for insurance brokers and agencies, has raised $17m in a Series A funding round led by...
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