InsurTech

expectations

Understanding customer expectations: The bedrock of CX innovation

Ushur recently delved deeper into the topic of customer expectations as a vital part of the customer experience. 
CoverForce and NowCerts unite for revolutionary instant insurance quoting platform

CoverForce and NowCerts unite for revolutionary instant insurance quoting platform

CoverForce, a pioneer in independent API for instant insurance quoting and binding, has teamed up with NowCerts, an innovative agency management system provider.
Scanbot SDK's transformative journey: A 2023 year in review

Scanbot SDK’s transformative journey: A 2023 year in review

This year has been a milestone for Scanbot SDK, showcasing significant advancements and positive changes that have benefitted both its customers and the company.
Enhancing insurance accuracy and efficiency with hx Renew technology

Enhancing insurance accuracy and efficiency with hx Renew technology

In the rapidly evolving landscape of InsurTech, a new game-changer has emerged: hx Renew. This cutting-edge platform is redefining how actuarial teams operate, offering...
Markel strengthens MENA presence with new senior underwriter appointment

Markel strengthens MENA presence with new senior underwriter appointment

Markel, a prominent global specialty insurer operating within Markel Group Inc., has appointed a new senior underwriter to lead its cyber portfolio in the Middle East and North Africa.
ARMD and Sparta Insurance join forces to revolutionise UK tradespeople’s tool protection

ARMD and Sparta Insurance join forces to revolutionise UK tradespeople’s tool protection

ARMD, an InsurTech leading the way in serving the UK's tradespeople market, has teamed up with Sparta Insurance Services, a prominent wholesale broker distribution platform, specialises in connecting insurance products with brokers across the UK.
AXA

AXA UK&I welcomes Alain Zweibrucker as new CEO of AXA Retail

AXA UK & Ireland has named Alain Zweibrucker as the CEO of AXA Retail, effective 2 January 2024, pending regulatory approval.
OneShield and Coforge unite to revolutionise the insurance technology space

OneShield and Coforge unite to revolutionise the insurance technology space

OneShield, a pioneer in core systems for the insurance industry, has recently announced a strategic partnership with Coforge, a leading global provider of digital...
input

How Scanbot SDK aids input management in healthcare and insurance

Input management, a critical component in various industries including healthcare and insurance, is evolving with the integration of advanced technologies like the Scanbot SDK.
Markel

Markel International launches Specialty division with new International Casualty team

Markel, an insurance operation within Markel Group Inc., has introduced a Specialty practice within its International Wholesale division.

News Stories

AI accountability drives insurance trends in Q1 2026

The broad predictions made for insurance in 2026 have largely held up. But according to analysis from Tietoevry, the story emerging from the first...
Insurance pricing modernisation is often framed as a technology problem, but in reality, it is increasingly a leadership and operating model challenge. The organisations that succeed are not necessarily those that invest the most in systems, but those that are able to rethink how pricing is structured, prioritised and embedded across the business.

Why insurers are rethinking how pricing is structured

Insurance pricing modernisation is often framed as a technology problem, but in reality, it is increasingly a leadership and operating model challenge. The organisations...
Aon, the global professional services and insurance brokerage firm, has expanded its Claims Copilot platform across North America, Asia Pacific and several countries in the EMEA region as part of a wider push to strengthen data-led claims management capabilities.

Insurance giant Aon rolls out Claims Copilot globally

Aon, the global professional services and insurance brokerage firm, has expanded its Claims Copilot platform across North America, Asia Pacific and several countries in...
insured.io, an InsurTech company specialising in omnichannel customer experience technology for insurers, has launched a new AI-powered virtual claims agent designed to automate the First Notice of Loss (FNOL) process across voice and chat channels.

insured.io rolls out omnichannel Claims AI solution

insured.io, an InsurTech company specialising in omnichannel customer experience technology for insurers, has launched a new AI-powered virtual claims agent designed to automate the...
Outmarket AI, an InsurTech company developing AI software for insurance brokers and agencies, has raised $17m in a Series A funding round led by Permanent Capital Ventures.

Outmarket AI lands $17m to expand insurance platform

Outmarket AI, an InsurTech company developing AI software for insurance brokers and agencies, has raised $17m in a Series A funding round led by...
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