Sector Updates

FCCI Insurance Group has significantly enhanced its customer service capabilities by implementing Glia’s advanced contact centre solution.

Columbia Insurance Group (CIG), a mutual insurer specialising in property and casualty coverage for small and mid-sized businesses, has partnered with One Inc to implement cutting-edge solutions to enhance its policyholder experience. 

Insurance firms have begun implementing environmental, social and governance (ESG) data into their offerings amidst a swell of pressure from stakeholders. This data is transforming underwriting profitability, enabling better risk assessments, product innovation, and regulatory compliance. 

Tokio Marine Holdings, a global leader in the insurance industry, has announced the appointment of Masahiro Koike as its new President and CEO.

Previsico has partnered with Descartes Underwriting to offer businesses in the UK and Ireland advanced flood warnings and swift claims payments

Instabase, a leading applied artificial intelligence (AI) platform for unstructured data, has announced its $100m Series D funding round.

The Earnix 2024 Industry Trends report revealed that nearly 75% of insurers have hundreds of rules embedded in their underwriting systems, with 18% stating they manage thousands. This overwhelming number of rules can complicate processes and impede efficiency. In response to these stark figures, Earnix is delving into how insurers can address these complexities and streamline their underwriting processes.

Olé Life, a leading Latin American InsurTech, has raised $13m in a Series B funding round led by PayPal Ventures.

Lazada, Southeast Asia’s leading eCommerce platform, and Peak3, a global leader in InsurTech, have announced a strategic joint venture (JV) aimed at creating the...

Africa Specialty Risks (ASR), the pan-African and Middle East-focused (re)insurance group, has launched Africa Specialty Risks Mauritius as a Lloyd’s service company.