Sector Updates

In the wake of escalating living costs, contact centres have become crucial lifelines, particularly for vulnerable customers requiring support across utilities, healthcare, and housing sectors. This enhanced reliance on contact centres underscores their pivotal role in delivering responsible and sensitive services.

One of America's largest mortgage servicers has been facing a significant challenge. The company, which was established in the early 1990s and operates across...

Lloyd’s, a global leader in the insurance market, has announced the launch of its new Canadian Core Fixed Income Solution on the Lloyd’s Investment Platform.

Bondaval, a leading London-based InsurTech, has announced the release of its first trade credit insurance product.

Slide Insurance, an InsurTech company specialising in homeowners insurance, has secured a $175m senior credit facility.

Imagine an insurance industry where decisions are made with the speed and precision of a machine, yet imbued with the empathy and discernment of a human. This is not a futuristic dream but a present-day reality being shaped by the integration of AI in insurance underwriting. As AI takes on more significant roles, automating data-intensive tasks and improving risk assessment accuracy, the indispensable value of human expertise becomes even clearer. AI automation specialists Simplifai lifts the lid on the synergy between AI and human expertise in insurance.

Insurity has announced a new partnership with Coherent to advance the capabilities of property and casualty (P&C) insurance organisations, enabling them to modernise their systems and streamline operations.

Supercede, a London-based reinsurance technology company, has successfully completed a $15m Series A funding round.

APOLLO Insurance has entered into a strategic partnership with Rhapsody Property Management Services to streamline access to digital tenant insurance solutions across Canada.

European boutique managing general agent (MGA), Alta Signa Europe B.V. has announced the opening of its new office in Switzerland, marking a significant milestone in the company’s expansion strategy in the DACH region.