Tag: customer retention

Key global InsurTech investment stats in H1 2026: Global InsurTech funding grew 96% YoY in H1 US firms completed 56% of all global InsurTech...

Customer retention is a critical focus for life and health insurers, who must now navigate an evolving market landscape characterised by increasing customer expectations. Providing personalised experiences, streamlining claims processes, and implementing wellness programmes are all essential strategies that insurers can leverage to enhance customer engagement, reduce churn, and foster long-term loyalty. Digital health engagement platform dacadoo offers up some ideas as to how life and health insurers can retain their customers.

Inflation, a pervasive economic phenomenon, is extending its grip across all sectors, including the insurance industry. A projection indicates that the surge in prices...