Tag: operational efficiency

74% of insurers are prioritising digital transformation and tech adoption in 2025 43 leading insurance C-level executives from across more than 10 countries...

359 senior insurance professionals were surveyed, managing over $13tn in assets on their balance sheets Only 20% of respondents haven’t considered AI, whereas...

One of America's largest mortgage servicers has been facing a significant challenge. The company, which was established in the early 1990s and operates across...

Madanes Insurance Agency, a leading insurance broker specializing in complex insurance schemes across property, liability, and health sectors, along with risk and claims management, has partnered with Novidea.

Claims represent a pivotal moment in insurance, often determining customer loyalty and future business opportunities. They not only involve the insurer and the customer...

PeppercornAI, an InsurTech specialising in conversational artificial intelligence, has successfully raised £3.25m.

The advent of generative AI is not just a futuristic vision but a present reality transforming how businesses communicate with customers. This cutting-edge technology, underpinned by large language models (LLMs) like GPT-4, BERT, ELECTRA, and RoBERTa, is setting new standards for customer interaction and service delivery. It enables systems that not only manage communications but also predict and adapt to customer needs with unprecedented personalization and efficiency.

Novidea has recently announced a significant development in its growth trajectory, securing an additional $30m in funding from HarbourVest Partners.

The buzz around Generative Artificial Intelligence (AI) in the insurance sector is undeniable. Each keynote, panel, and networking break at business conferences seem to...

The evolution from manual to automated systems in the insurance industry marks a significant leap towards efficiency and precision. This transition, driven by the need to overcome the limitations of traditional underwriting methods, has paved the way for a new era of insurance operations. An automated underwriting system stands at the forefront of this transformation, leveraging advanced analytics and algorithms to streamline decision-making and risk assessment processes.