Tag: Ushur

Navigating extremes: The role of customer experience in a changing climate

We've been living through periods of extreme conditions for the past few years, with global pandemics, wildfires, flooding, ice storms, and the looming possibility of international conflict becoming alarmingly frequent. While we could easily brush these years off as a statistical anomaly, data analysis presents a starkly different narrative. It suggests that we are transitioning towards accepting these extremes as our new reality.

Ushur’s Revolutionary Columnar Data Transformation Engine

As insurers look to prioritise efficiency and automation, Ushur's Data Transformation Engine   is helping insurers automate data problems and deliver remarkable improvements in business metrics.

Shaping the future with ChatGPT: Innovation in healthcare and insurance

The recent surge in attention towards generative AI and ChatGPT should not be overlooked. This technology has the potential to revolutionise nearly every industry, offering a multitude of people the chance to engage with AI's transformative capacities.

Reimagining digital transformation: the strategic approach by Ushur

Simha Sadasiva, CEO and founder of AI-powered customer experience automation platform, Ushur, unveils a novel perspective on digital transformation, arguing for a customer-centric, gradual and cost-effective approach to modernisation.

How insurers can successfully extract data from emails using AI

Extracting accurate data from emails can be a challenging task for insurance companies, even with the help of AI. Ushur advocates for what it calls an “ontology-based” approach alongside the use of AI.

How can automation and AI help P&C carriers serve customers better...

This year has already seen high levels of severe weather events, but according to Ushur such events are an opportunity for carriers to reach out to their customers to help them avoid a claim.

Ushur launches UshurX to solve issues in insurance and healthcare

Ushur, an AI-powered customer experience automation platform, has launched UshurX, a line of pre-packaged solutions focused on solving the most common customer engagement issues in healthcare, insurance and other highly regulated industries.

GenAI meets InsurTech: a game-changing duo?

ChatGPT has captured the imagination of the public, bringing conversations about Generative AI (GenAI) to the fore – but how will it impact the insurance industry?

Ushur teams up with Virtusa to bolster automated platform

Ushur, an AI-powered customer experience automation platform, has partnered with Virtusa to expand the capabilities of its automated experience platform.

The value of automation for auto and property claims

In the property & casualty (P&C) market, the insurance claims experience is a sink or swim moment for the insurer. Ushur explains the value automation can bring in ensuring success.

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