Ushur, which provides insurance firms with automation capabilities, has closed an additional $5m to its Series B funding round.
The InsurTech previously closed the oversubscribed Series B on $25m in November 2020. Round backers include Aflac Ventures and Iron Pillar.
With this equity injection, the company hopes to continue grow its traction in the market.
Ushur leverages natural language processing and no-code automation to provide digital first customer experience solutions for industries, including insurance, finance and healthcare.
The platform can automate interactions over the web, mobile and email.
Its virtual customer assistant tool automates proactive member, claimant, agent or broker communications across any channel. It will reach out to customers, understand their needs and automatically take the next steps.
Iron Pillar partner Mohanjit Jolly said, “Ushur is one of a small handful of innovative startups actually driving innovation and transformation in the insurance sector.
“They not only have the conversational AI that can streamline customer interactions, but can deliver it in a no-code platform for rapid deployment. That combination of no-code and proven AI models is what’s behind their traction, and we’re looking forward to helping them expand their team and global customer base to meet the clear demand.”
The InsurTech has raised a total of $41.5m in funding.
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