Newgen Software, a global provider of digital transformation platforms, has announced the extension of its strategic partnership with Fadata to advance digital transformation in the insurance sector.
The partnership seeks to enable insurers to tackle complex, content-heavy processes while achieving centralised management and delivering a better customer experience, according to FF News.
By integrating Newgen’s OmniDocs solution with Fadata’s INSIS platform, insurers will gain access to enhanced document management capabilities, streamlined compliance, and improved operational efficiency. These combined systems are expected to lower costs and enhance productivity in insurance workflows.
Newgen Software’s OmniDocs is a comprehensive enterprise content management (ECM) solution, built on a low-code platform, designed to manage and streamline documentation and processes across various sectors.
The platform is recognised for optimising content-centric workflows, reducing manual handling, and supporting regulatory compliance. Fadata’s INSIS, meanwhile, is a cloud-based insurance process management platform that covers all lines of business, offering insurers robust tools for managing operations and client interactions.
Together, these technologies form a powerful solution for digital transformation in the insurance industry.
This integration will empower insurers to centralise and optimise document handling, reducing the need for manual intervention while increasing productivity.
It is anticipated that insurers leveraging the OmniDocs-INSIS integration will benefit from a more agile system, allowing them to focus on enhancing the quality of their services.
Commenting on the partnership, Neyko Bratoev, head of the Fadata Ecosystem, said, “Insurers deal with large quantities of digital documentation, making document management a high priority. Having a specialist solution helps to reduce manual handling, optimise workflows and increase productivity. Newgen’s highly recognised OmniDocs does that with aplomb. Together, we can support insurers to focus on the service they deliver to their clients.”
Rajvinder Singh Kohli, senior vice president at Newgen, added, “This collaboration is a game-changer for the insurance industry. With Newgen’s Enterprise Content Management and Document generation capabilities seamlessly embedded into the INSIS platform, insurers can now manage their content-heavy processes and generate customer communication with unprecedented efficiency. By simplifying complex processes and improving access to vital information, we are enabling clients to focus on what truly matters—delivering exceptional service to their customers.”
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