Glia, a leader in customer interaction technology, has announced the appointment of Michael Tessler to its board of directors.
Tessler, a veteran of the contact centre industry, will play a key role in guiding Glia’s strategic growth initiatives.
Previously, he co-founded BroadSoft, a cloud communications company, and served as its CEO.
Under his leadership, BroadSoft became the global market leader in its field, growing to over 2,000 employees and serving customers across more than 80 countries. The company was ultimately acquired by Cisco in 2018.
Tessler currently serves as co-founder and managing partner at True North Advisory, a firm dedicated to scaling customer experience-focused businesses.
His deep understanding of technology markets, along with his experience in scaling businesses, positions him as a valuable addition to Glia’s board.
\His extensive network and insights into customer experience and contact centre technology will support Glia as it navigates its next phase of growth.
Glia CEO and co-founder Dan Michaeli expressed excitement over the appointment, stating, “We are delighted to welcome Mike to the Glia team. With decades of proven success guiding companies through all stages, he brings invaluable perspective and expertise to our board. He deeply understands this market and our buyers; we’re looking forward to working together on our next phase of growth.”
Tessler shared his enthusiasm for joining Glia’s board, saying, “When I first learned about Glia’s platform and innovation strategy, I knew it was different, and I wanted to be a part of it. The company is disrupting contact centre tech, offering a much easier, efficient, and modern way of serving customers digitally and over the phone. I’m energized to jump in and provide guidance, connections, and whatever I can to help Glia redefine customer interactions in the AI era.”
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