Five Sigma, the AI claims technology company, has been selected by Starr, a global investment and insurance organisation, to advance its digital claims transformation with AI-native solutions.
Starr will deploy Five Sigma’s AI Claims Management Platform and Clive™, the multi-agent AI Claims Expert, to modernise its specialty claims operations. The partnership aims to enhance claims efficiency, accuracy, and overall adjuster productivity.
The Five Sigma platform embeds intelligence into every stage of the claims lifecycle, from first notice of loss (FNOL) through resolution. By continuously analysing data, orchestrating workflows, and guiding adjusters in real time, the technology is designed to shorten cycle times, reduce loss adjustment expense, and provide a single source of truth for claims operations.
The move positions Starr to lead in efficiency, accuracy, and policyholder experience in the specialty insurance sector.
Oded Barak, Co-founder and CEO of Five Sigma, said, “The future of claims isn’t about digitising legacy processes, it’s about reimagining what’s possible when you build on true AI-native infrastructure from the ground up. Starr is a market leader that underwrites complexity at scale. Their decision to partner with Five Sigma reflects a strategic commitment to modernising claims operations and advancing the standard for the industry.”
David Fitzgerald, Global Chief Claims Officer at Starr, said, “We chose Five Sigma because they truly understand the complexity of global commercial and specialty claims. We’re giving our adjusters the best tools available, creating a single source of truth, and delivering the kind of claims experience that keeps policyholders with us for decades.”
Barak added, “Starr’s transformation is a blueprint for what every commercial and specialty insurer should be thinking about right now. The carriers that move decisively to AI infrastructure today will be best positioned to lead their markets tomorrow.”
Copyright © 2025 FinTech Global
