Consumer Platforms

Consumer lending is undergoing a major shift as artificial intelligence becomes embedded in pricing and personalisation strategies. Earnix, a leading provider of AI-powered analytics tools, is playing a key role in helping banks optimise their lending portfolios and better serve diverse customer segments.

FullCircl continues to position itself at the forefront of insurance transformation, helping brokers navigate a “new era” marked by rapid change, rising expectations, and increased competition. The company has outlined a series of core principles aimed at empowering brokers to drive growth, enhance customer relationships, and thrive through smarter operations.

INTX Insurance Software, a global provider of end-to-end P&C policy management systems, has officially entered the North American market.

Singapore-based InsurTech firm bolttech has expanded its partnership with Amazon Web Services (AWS) to implement generative AI (GenAI) across its global operations.

For years, digital transformation in sectors like healthcare, insurance, and financial services has concentrated heavily on front-end innovation, enhancing customer-facing interfaces like apps and portals. However, the underlying infrastructure has often remained disjointed and inefficient, with outdated workflows, compliance risks, and manual intervention creating friction and operational silos.

When discussing property and casualty insurance, the market typically divides into personal and commercial lines. However, not all clients fit neatly into either category. Sole proprietors often blur the lines, sometimes seeking quotes as individuals, other times as businesses - occasionally comparing both to secure the best deal. Dynamic insurance pricing software provider Quantee has delved into the commercial lines side, examining what sets pricing in this segment apart, and the hurdles insurers often face.

Markel is expanding its partnership with AI-driven InsurTech firm Mea Platform to include its Canadian underwriting operations.

Toolstation, one of the UK’s largest suppliers of tools and building supplies, has partnered with digital insurance broker Superscript to offer tradespeople tailored insurance via the Toolstation Club.

The insurance sector is undergoing significant transformation, driven by the rapid evolution of technology and shifting market dynamics. According to Earnix, agentic AI lies at the heart of this change. Unlike conventional large language models that simply respond to user prompts, agentic AI is designed to take autonomous action, complete complex tasks, and drive outcomes – making it a key player in the future of InsurTech.

Conifer Insurance Services, a specialist insurance provider focused on niche markets, has partnered with Skyward Specialty Insurance Group, a commercial P&C insurer with a strategy centred around niche underwriting, to launch a new insurance programme called Cannabis Select.