Consumer Platforms

In the rapidly evolving world of group benefits, companies are doubling down on strategies that enhance their interactions and boost operational efficiency. Especially during the peak seasons, these firms are navigating a maze of challenges, with effective communication emerging as a paramount concern.

Aviva's Global Corporate and Specialty (GCS) has leveraged hyperexponential’s Pricing Decision Intelligence (PDI) platform, hx Renew, to build 20 new insurance pricing models in just nine months.

CRIF, a major player in Europe's financial services sector known for its risk management solutions, has ventured into the UK's insurance market with a real-time pet insurance service.

Unless you’ve spent the past year under a rock, you’ll be aware of the excitement for generative AI. While many have used the technology to write emails, do homework or create CVs, generative AI could be one of the most transformative technology stacks to businesses. Laila Beane, the chief marketing officer at IntellectAI, the insurtech and wealthtech brand of Intellect Design Arena, recently delved into generative AI’s impact on insurance.

Florida-based Heritage Insurance Company has revealed that it has tapped Guidewire Software to significantly bolster its claims operation.

Argenta Syndicate Management Limited (ASML), a prominent player in the insurance sector, has made a strategic move by choosing Moody’s ESG (Environmental, Social, and Governance) insurance underwriting solution.

Navigating the insurance claim process often comes during challenging times for customers. Following an accident, emergency, or even a natural calamity, individuals typically feel apprehensive and uncertain. This anxiety can be exacerbated if the claim experience further contributes to their distress, whether it's due to the damage to their possessions or physical injuries.

For many insurers, providing a satisfactory customer experience is at the forefront of their ambitions. One such InsurTech is Usher, who prides themselves on their industry-leading solution, Customer Experience Automation (CXA) platform. But why is this solution so groundbreaking? And can it be the silver bullet many carriers need?

Within the realms of specialty and commercial insurance, there's a heightened focus on precision. These particular markets demand more than just the usual numerical analysis when it comes to policy pricing. For them, pricing is not only a combination of art and science but also a strategic influencer. As the world embraces digital advancements, those who manage to break free from traditional practices dominate the industry.

In the evolving landscape of insurance, there is a stark need for adaptation. The rampant shift towards digitalisation has impacted the very core of how insurers operate, but the data-driven wave hasn't been smooth sailing. Underwriters and actuaries, key players in the industry, voice discontent with contemporary processes.