Sector Updates

Healthcare leaders face a tough choice when it comes to adopting AI. Should they build custom solutions internally using foundational models like ChatGPT and Claude, or should they partner with specialised healthcare AI platforms? This question is central as AI becomes increasingly critical for healthcare operations, and CX specialist Ushur is delving into both sides of the coin.

Aviva, the UK’s leading diversified insurer, has entered a strategic partnership with Sønr, a global market intelligence platform focused on innovation in financial services.

From pricing and reserving to risk assessment and capital modelling, Excel’s ubiquity has made it indispensable. But its limitations are becoming too obvious to ignore, according to to actuarial software firm Akur8. Long the default tool for actuaries, spreadsheets are increasingly being outmatched by the complexity and demands of modern insurance modelling. 

Roamly, a fast-growing InsurTech, has been appointed as a Coverholder at Lloyd’s of London, marking a significant milestone for the company as it expands its authority in the specialised travel and recreational vehicle (RV) insurance markets.

Zhibao Technology, an InsurTech firm offering digital insurance brokerage services in China, has acquired a majority stake in Zhonglian Jinan Insurance Brokers, a licensed insurance brokerage with an expansive national footprint.

CLARA Analytics, a provider of AI-driven solutions for claims optimisation in the insurance sector, has launched two new tools, Triage Risk Notes and Claim Event Indicators, aimed at enhancing the efficiency and accuracy of claims management.

Stitch Studio, a US-based InsurTech startup specialising in AI agents for the insurance sector, has raised $3m in a seed funding round led by venture capital firm ManchesterStory.

Bancassurance, long a traditional sales-led model, is undergoing a transformative evolution. In 2025, it is shifting from simple product distribution towards a digitally driven, customer-centric approach focused on personalised wellness and proactive health engagement. This transformation is significantly altering the collaboration between banks and insurers, integrating insurance seamlessly into daily financial decisions, according to dacadoo.

Insurity, a cloud-based software provider for insurance carriers, brokers, and MGAs, has reached a major operational milestone in 2025 with 20 successful customer go-lives already recorded this year.

InsurTech startup Honeycomb Insurance has officially opened its new headquarters in Chicago, underscoring the company’s ongoing expansion and its commitment to growing operations in one of the nation’s leading insurance markets.