Sector Updates

In today's business landscape, prioritising the customer experience (CX) has become a ubiquitous concern across all industries. In the InsurTech realm, competition is intensifying, and insurance providers are increasingly recognising the pivotal role of the CX in attracting and retaining clients. FinTech Global sat down with a pair of industry experts to dissect this phenomenon. 

Why InsurTechs need to focus on the customer experience

In today's business landscape, prioritising the customer experience (CX) has become a ubiquitous concern across all industries. In the InsurTech realm, competition is intensifying, and insurance providers are increasingly recognising the pivotal role of the CX in attracting and retaining clients. FinTech Global sat down with a pair of industry experts to dissect this phenomenon. 
London-based firm Tint Financial Services has announced the appointment of a new Chief Commercial Officer in a bid to help develop SME insurance. 

Tint Financial unveils new hire to help develop SME insurance

London-based firm Tint Financial Services has announced the appointment of a new Chief Commercial Officer in a bid to help develop SME insurance. 
Nationwide is set to streamline its life underwriting process through a groundbreaking new partnership with DigitalOwl.

Nationwide to streamline life underwriting process with DigitalOwl’s advanced AI technology

Nationwide is set to streamline its life underwriting process through a groundbreaking new partnership with DigitalOwl.
Pekin Insurance, an Illinois-based multi-state property and casualty (P&C) insurer, has announced that it has implemented the Guidewire InsuranceSuite on Guidewire Cloud to power its core business.

Pekin Insurance implements Guidewire Cloud to power core business

Pekin Insurance, an Illinois-based multi-state property and casualty (P&C) insurer, has announced that it has implemented the Guidewire InsuranceSuite on Guidewire Cloud to power its core business.
ShoreOne Insurance Company has announced the appointment of a new Chief Claims Officer, as the firm looks to drive efficiency.

ShoreOne Insurance strengthens leadership team in bid to drive efficiency

ShoreOne Insurance Company has announced the appointment of a new Chief Claims Officer, as the firm looks to drive efficiency.
Cake, a transactional marketplace tailored for independent insurance agents, has successfully concluded a pre-seed funding round, securing a $1.3m investment.

InsurTech startup Cake lands $1.3m in pre-seed funding

Cake, a transactional marketplace tailored for independent insurance agents, has successfully concluded a pre-seed funding round, securing a $1.3m investment.
The insurance industry is undergoing rapid transformation, and as we embark on a new year, it’s essential to anticipate the key trends and developments shaping its future. InsurTech firm Novidea delves into its top ten predictions for the insurance sector in 2024.

The top 10 insurance industry predictions for 2024

The insurance industry is undergoing rapid transformation, and as we embark on a new year, it’s essential to anticipate the key trends and developments...
Admiral and Google Cloud have entered into a strategic partnership aimed at revolutionising the digital landscape of financial services in the UK.

Admiral partners with Google Cloud to enhance digital offerings

Admiral and Google Cloud have entered into a strategic partnership aimed at revolutionising the digital landscape of financial services in the UK.
Bupa, a British-founded global non-profit health insurance fund, has made a significant move towards supporting Australian healthcare startups with the launch of Bupa Ventures, a $20m venture capital fund.

Health Insurance firm Bupa unveils $20m VC fund for Aussie healthcare startups

Bupa, a British-founded global non-profit health insurance fund, has made a significant move towards supporting Australian healthcare startups with the launch of Bupa Ventures, a $20m venture capital fund.
HDI Embedded, a subsidiary of HDI offering embedded insurance solutions, has embarked on a strategic collaboration with German insurance startup Wefox and Italian telecommunications company WINDTRE. 

HDI Embedded, Wefox, and WINDTRE join forces for household appliance protection

HDI Embedded, a subsidiary of HDI offering embedded insurance solutions, has embarked on a strategic collaboration with German insurance startup Wefox and Italian telecommunications company WINDTRE. 

News Stories

Digital health platforms all start in the same place. Strong onboarding, high initial engagement, and a clear sense of momentum. Users download the app, explore the features, and begin tracking their health.

Inside the problem plaguing digital health platforms

Digital health platforms all start in the same place. Strong onboarding, high initial engagement, and a clear sense of momentum. Users download the app,...
H.W. Kaufman Group has partnered with InsurTech firm Optalitix to scale its London Market operations through its Burns & Wilcox platform.

Kaufman expands London Market capabilities through Optalitix

H.W. Kaufman Group has partnered with InsurTech firm Optalitix to scale its London Market operations through its Burns & Wilcox platform. The collaboration will enable...
Consumer trust in insurance providers is rising across multiple sectors, with car and travel insurance recording the strongest gains.

Insurance trust surges as claims satisfaction hits highest level since 2019

Consumer trust in insurance providers is rising across multiple sectors, with car and travel insurance recording the strongest gains. The improvement comes as claims satisfaction...
Allianz UK and LV= have agreed a new multi-year partnership to continue distributing home, motor and pet insurance under the LV= brand.

Allianz UK and LV= extend partnership for insurance distribution

Allianz UK and LV= have agreed a new multi-year partnership to continue distributing home, motor and pet insurance under the LV= brand. The agreement supports...

UNIQA taps InsurTech bsurance for embedded insurance push

Austrian InsurTech UNIQA has partnered with bsurance to launch an embedded insurance platform domestically. The collaboration will enable UNIQA to integrate insurance products directly into...
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